Sara Rodriguez Chavez
Provo
Summary
A hardworking individual who is friendly yet maintains to be professional with clients and coworkers. Excellent communication skills, ready to learn and willing to help. I manage patient interacting, scheduling, billing, and referrals tasks with efficiency. I am dedicated to provide an exceptional service to clients while also contributing in teamwork.
Overview
4
4
years of professional experience
Work History
Medical Receptionist
Excel Eye Center
Provo, UT
05.2025 - Current
- Checking in and checking out patients
- Scheduling patients and appointment confirmation to enhance clinic flow
- Verifying and informing patient's insurance status
- Collecting payments such as copayments, surgery, self-pay patients, etc.
- Updating patient's information to be accurate
- Handling referrals from other clinics
Sales Advisor
H&M University Mall, Orem Utah
Orem, Utah
08.2022 - 05.2025
- Greeting and helping customers with their shopping experience including taking calls, calling other stores, etc.
- Promoting loyalty program to aid customers with their shopping experience and boosting numbers for the store.
- Communicating between staff and clients to aid in client’s needs and/or concerns.
- Maintaining the store in great conditions and providing help when needed.
- Trained new employees on how to open/close, provide customer service, and
Education
Associate of Science - Hospitality Management
Utah Valley University
05-2027
Skills
- Customer service experience
- Insurance verification
- Bilingual (English and Spanish)- Fluent speaking, reading, and writing
- Appointment scheduling
- Ophthalmology medical terminology
- Microsoft 365 (Word, Excel, Powerpoint)
Timeline
Medical Receptionist
Excel Eye Center
05.2025 - Current
Sales Advisor
H&M University Mall, Orem Utah
08.2022 - 05.2025
Associate of Science - Hospitality Management
Utah Valley University
AWARDS AND HONORS
- Dean’s List of Academic Honors Fall 2023 and 2024
- Member of the Women of UVU in 2023