Highly motivated and committed individual with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring team-building skills to deadline-driven environment.
Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Bilingual Certified Medical Assistant
Novant Health
01.2026 - Current
Managed and maintained gastroenterology equipment to ensure optimal functionality.
Educated patients on pre-procedure preparation and post-procedure care instructions.
Collaborated with healthcare team to streamline patient flow and reduce wait times.
Developed training materials for staff on new technologies and techniques in gastroenterology care.
Enhanced procedure efficiency by preparing and organizing all necessary equipment and supplies for gastroenterology examinations.
Increased clinic efficiency by overseeing the scheduling of appointments, coordinating with other departments as needed to ensure optimal utilization of resources.
Improved patient comfort by providing thorough explanations of gastroenterology procedures and addressing concerns.
Demonstrated exceptional attention to detail when entering procedure data into electronic health record systems, minimizing errors that could impact decision-making processes pertaining to patient care plans.
Bilingual Certified Medical Assistant
Seaside Pediatrics
08.2025 - 01.2026
Administered patient care, including vital sign checks and medical history documentation.
Assisted healthcare providers with patient examinations and procedures to enhance efficiency.
Coordinated appointment schedules to optimize patient flow and reduce wait times.
Educated patients on treatment plans and preventative care measures, ensuring understanding and compliance.
Translates for non English speaking families
Performed all vitals for newborns, toddlers and adolescents
Administered vaccines for children 6 months to 18 years old
Bilingual Certified Medical Assistant
Medical Associates of the Lowcountry Novant Health
11.2023 - 08.2025
Utilized EMR system to document patient data accurately in a timely manner.
Ensured all safety standards were met within the clinical setting at all times.
Provided support to physicians during examinations, treatments, and procedures in an efficient manner.
Executed administrative tasks such as filing documents or answering phones promptly when needed.
Proficiently administered injections, immunizations and other clinical duties as requested by physicians.
Performed patient vital signs and medical histories accurately and efficiently, demonstrating strong attention to detail.
Stocked supplies and instruments for examination rooms.
Scheduled appointments and maintained patient records.
Explained treatment procedures, medications, diets, or physicians' instructions to patients.
Authorized drug refills and provided prescription information to pharmacies.
Bilingual Patient Access Representative
Hilton Head Hospital
12.2022 - 11.2023
Maintain courteous communication with patients at all points.
Actively address any questions, concerns, or discomfort with the procedure.
Take patients' medical history as part of preparation for imaging procedures.
Communicate with empathy and compassion while interfacing with patients suffering from debilitating and life-threatening health conditions.
Manage patient intake and discharge documentation, oversee billing and insurance verification, communicate with insurance companies.
Registered new patients, gathered medical information and records, managed appointment scheduling.
Registered patients by obtaining necessary and accurate financial and demographic information.
Resolved patient billing issues and collected payments.
Bilingual Medical Assistant/Scribe
May River Dermatology
07.2019 - 11.2022
Utilize medical terminology knowledge to prepare professional communications in word processing and database software with exceptional spelling, punctuation, and grammar.
Prepared and assembled medical record documentation/charts for physician, transcribed medical documentation during patient visits, and ensured accuracy.
Transcribed information into eClinicalWorks database, including test results, medications, and patient history.
Provided education on treatment plans, test results, and medical information.
Worked one on one with a PA alone seeing 30 patients daily.
Performed prior authorizations for patients with chronic skin diseases.
Assisted in minor surgeries and biopsies.
Education
Associates in Science - Nursing
Technical College of the Lowcountry
01-2025
Certified Nursing Assistant - undefined
Academy for Career Excellence
06-2014
Skills
Customer service
Data entry
Venipuncture expertise
Vital signs monitoring
Certification
Certified Nursing Assistant, Academy for Career Excellence, 06/01/14
Certified Clinical Medical Assistant 2024
CPR Certified 2024
LANGUAGES
Spanish Native
English Fluent
Timeline
Bilingual Certified Medical Assistant
Novant Health
01.2026 - Current
Bilingual Certified Medical Assistant
Seaside Pediatrics
08.2025 - 01.2026
Bilingual Certified Medical Assistant
Medical Associates of the Lowcountry Novant Health
Clerical Assistant/Social Media Marketing Intern at Prestige Stone Fabrication And DesignClerical Assistant/Social Media Marketing Intern at Prestige Stone Fabrication And Design