Sara Roush
Wadsworth,OH
Summary
Reliable professional with experience in customer service and delivery logistics. Known for exceptional attention to detail and effective communication, ensuring a seamless delivery experience that meets customer needs.
Overview
13
13
years of professional experience
Work History
Spark Delivery Driver
self employed
Wadsworth, Ohio
01.2022 - Current
- Delivered packages efficiently across designated routes using personal vehicle.
- Communicated with customers to confirm delivery details and address concerns.
- Managed inventory of delivered items, ensuring proper documentation and organization.
Customer Service Representative
Huntington National Bank
Akron, Ohio
04.2017 - 03.2018
- Resolved customer complaints through effective communication and problem-solving skills.
- Provided information on banking products and services to enhance customer experience.
- Assisted customers with account inquiries and transaction issues.
Account Representative
Signet Jewelers
Akron, Ohio
04.2013 - 04.2017
- guided customers in resolving delinquent accounts through payment assistance.
- developed tailored payment plans to support customers in achieving account resolution
- Managed customer accounts and maintained strong client relationships daily.
Education
Associate of Arts - Psychology
Stark State College
Canton, OH01-2018
Skills
- problem solving
- time management
- Relationship building
- Professional demeanor
- Computer skills
- Customer service
- Logistics coordination
- Attention to detail
Timeline
Spark Delivery Driver
self employed
01.2022 - Current
Customer Service Representative
Huntington National Bank
04.2017 - 03.2018
Account Representative
Signet Jewelers
04.2013 - 04.2017
Associate of Arts - Psychology
Stark State College