SARA SCAGLIARINI

Over six years of experience in customer service roles, including managing high-volume orders and upselling, contributing to increased revenue. Skilled in time management, team collaboration, and problem-solving, consistently delivering high satisfaction and loyalty. Provided exceptional customer service, leading to increased repeat customers and positive reviews. Managed high-volume orders efficiently during peak hours, ensuring timely delivery and customer satisfaction. Collaborated with kitchen staff to ensure accurate and prompt order fulfillment, reducing errors. Consistently upsold menu items, contributing to higher sales and increased revenue. Maintained cleanliness and organization of dining areas, enhancing overall guest experience. Handle client communications, ensuring timely responses and high satisfaction, boosting retention rates. Coordinate client interactions, providing prompt responses, leading to improved client loyalty. Oversee client communications, ensuring swift responses and high satisfaction, enhancing client retention.