A diligent and hard-working individual who strives to ensure the best experience and service to all customers while meeting a high degree of expectations with passion and a positive attitude.
Overview
2
2
years of professional experience
Work History
Optician
America's Best Contacts and Eyeglasses
03.2023 - Current
Assisted patients by authorizing insurance benefits and service coverage
Guided patients through thorough explanation of frame and lens selection as well as overall purchase breakdown
Aided in frame repair for customers when needed and outsourced assistance if necessary
Provided detailed explanations of store provided deals and other sales to customers as well as help with receptionist tasks when needed
Collaborated with other stores and doctors to ensure utmost care for patients and customers.
Assistant Grader (Semesterly)
The University of Texas
08.2022 - 12.2023
Critically assessed work submitted by students and provided helpful feedback
Collaborated with other team members in order to solve collective problems or address issues
Responded efficiently and effectively to students' inquiries or directing them to team members that could
Consistently met grading deadlines set by the professor
Worked as a team to ensure quality of assessment was consistent throughout all team members at all times.
Receptionist (Seasonal)
The Facemaker
05.2022 - 01.2023
Maintained the front desk area as well as the wash areas of the salon
Handled all calls to the salon along with creating and editing the appointments and calendars for all of the stylists
Ordered and restocked product shelves as well as giving recommendations when asked by customers
Collaborated with the stylists to ensure my knowledge of their services was correct as a first point of contact for customers
Kept record of the stylists' and salon's daily pay out as well as expenses while handling all monetary transactions.
Education
Bachelor of Science in Speech, Language, And Hearing Sciences - Speech-Language Pathology And Audiology
University of Texas
Austin, TX
12.2024
High School Diploma -
Huntsville High School
Huntsville, TX
05.2021
Skills
Insurance Benefits Verification
Time Management
Detail-oriented
Verbal/Written Communication
Retail Sales
Customer Service
Computer Skills
Patient/Client Education
Organizations
Chi Kappa Phi Service Society
Student Audiology Association
Languages
American Sign Language
Limited Working
Timeline
Optician
America's Best Contacts and Eyeglasses
03.2023 - Current
Assistant Grader (Semesterly)
The University of Texas
08.2022 - 12.2023
Receptionist (Seasonal)
The Facemaker
05.2022 - 01.2023
Bachelor of Science in Speech, Language, And Hearing Sciences - Speech-Language Pathology And Audiology