Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Sara Semlar

Onalaska,WI

Summary

Customer Service Expert with a proven ability to deliver exceptional support and effectively resolve inquiries. Demonstrated success in enhancing customer satisfaction and loyalty through proactive service initiatives and innovative problem-solving. Strong communication skills foster positive relationships, while a focus on team collaboration promotes best practices in service operations.

Overview

10
10
years of professional experience

Work History

Shift Runner

Dominos Pizza Inc.
Onalaska, Wisconsin
09.2024 - Current
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Maintained safe food handling practices to prevent germ spread.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Upheld company standards and compliance requirements for operations.
  • Fostered a team-oriented environment to increase morale and productivity.
  • Assembled and served meals according to specific guest requirements.
  • Checked orders for quality and completeness.

Caregiver

Inclusa
La Crosse , Wisconsin
08.2024 - Current
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Ensured compliance with all applicable laws, regulations and standards governing home health care services.
  • Maintained detailed records of services performed on clients.

Professional Cleaner

Willow and Pine LLC
Onalaska, Wisconsin
10.2023 - 06.2024
  • Managed inventory and supplies to ensure materials were available when needed.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Completed day-to-day duties accurately and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Provided quality customer service while interacting with clients.
  • Managed inventory of cleaning supplies on a daily basis.

Catering Staff Member

Lunda Center WTC
La Crosse, Wisconsin
09.2014 - 04.2023
  • Delivered meals to off-site locations according to schedule provided by catering manager.
  • Served beverages, appetizers, entrees, salads, desserts. to guests during the event as needed.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Prepared and arranged buffet tables, including food presentation and decor elements.
  • Stocked beverage stations prior to each meal service period with appropriate supplies such as cups, napkins, utensils, condiments.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Provided excellent customer service, addressing guest inquiries and concerns promptly.

Education

High School Diploma -

West Salem High School
West Salem, WI
05-2003

Some College (No Degree) - Human Services

Western Technical College
La Crosse, WI

Some College (No Degree) - Nursing

Western Technical College
La Crosse

Skills

  • Proficient in Delegating Responsibilities
  • Customer Service Expertise
  • Proficient in Handling Complaints
  • Food Safety Regulations
  • Accurate Cash Handling Skills
  • Experienced with Diverse POS Platforms
  • Financial Transaction Handling

Accomplishments

  • President's list for High GPA @ Western Technical College

Affiliations

  • Volleyball Coach
  • Dance Team Coach
  • PTO member

Timeline

Shift Runner

Dominos Pizza Inc.
09.2024 - Current

Caregiver

Inclusa
08.2024 - Current

Professional Cleaner

Willow and Pine LLC
10.2023 - 06.2024

Catering Staff Member

Lunda Center WTC
09.2014 - 04.2023

High School Diploma -

West Salem High School

Some College (No Degree) - Human Services

Western Technical College

Some College (No Degree) - Nursing

Western Technical College

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Sara Semlar