Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sara Jensen

Cleveland,TN

Summary

Senior Certified Pharmacy Technician offering more than 20 years experience within a leading national pharmacy chain. Extremely dedicated, hard-working, and reliable professional who maintains focus on accuracy and urgency while delivering courteous customer service. Experienced in multi-tasking with heavy workloads during high pressure situations.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Senior Certified Pharmacy Technician

Walgreens Pharmacy
4420 N. Ocoee St., Cleveland, TN 37312
05.2002 - Current
  • Assist in properly filling and dispensing an average of 300 prescriptions per day.
  • Productively use knowledge of insurance billing processes of private insurance companies, Medicare, Medicaid, and Workers' Compensation to bill prescriptions.
  • Effectively resolve insurance rejections and other billing issues.
  • Entrusted to accurately take prescriptions verbally from healthcare providers.
  • Complete new and update patient profiles, including lists of current medications, drug allergies, health conditions, and insurance information.
  • Receptively answer customer questions and help locate desired items in the pharmacy.
  • Quickly and accurately read and enter prescription data, perform calculations, and bill insurance providers under a fast paced environment.
  • Consistently attentive to detail and accuracy to ensure patient safety and wellness.
  • Properly train pharmacy technicians by displaying patience and adapting to their skill level.
  • Diffuse difficult situations while keeping composure.
  • Maintain friendly and professional customer interactions.
  • Able to comprehend and remain compliant to current rules and regulations, such as, HIPAA (to protect patient information).
  • Administering covid-19 vaccines and testing.

Pharmacy Technician

Rite Aid Pharmacy
1805 Dalton Pike S.E., Cleveland, TN 37311
09.2001 - 04.2002
  • Hand counted control medications, measured liquids and reconstituted antibiotics.
  • Efficiently operated cash register and handled cash, checks, and charge transactions.
  • Receptively answered customer questions and helped locate desired items in the pharmacy.

Bank Teller

First Tennessee Bank
10 Church St. N.E. #1, Cleveland, TN 37311
11.2000 - 08.2001
  • Executed customer transactions, including deposits, withdrawals, and checks.
  • Organized, stocked and maintained the teller window area.
  • Entrusted with large amounts of currency and financial information.
  • Processed credit card and utility bill payments.
  • Provided friendly and professional customer interactions.

Education

Associate of Science - Business Administration

Cleveland State Community College
Cleveland, TN
2001

Skills

  • Resourceful and reliable worker
  • Detail-oriented
  • Highly-skilled multi-tasker
  • Insurance billing expert
  • Medical and Pharmaceutical Terminology
  • Data entry specialist
  • Committed to quality assurance
  • Conflict resolution ability
  • Able to comprehend and be compliant
  • Flexibility in scheduling

Certification

  • Pharmacy Technician Certificate

Timeline

Senior Certified Pharmacy Technician

Walgreens Pharmacy
05.2002 - Current

Pharmacy Technician

Rite Aid Pharmacy
09.2001 - 04.2002

Bank Teller

First Tennessee Bank
11.2000 - 08.2001

Associate of Science - Business Administration

Cleveland State Community College

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Sara Jensen