Summary
Overview
Work History
Education
Skills
Timeline
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Sara Simmons

Spencer,WV

Summary

Dynamic professional with a proven track record at Hardmans Supply, adept in project estimation and fostering customer relationships. Excelled in mentoring, achieving sales growth, and streamlining operations. Skilled in cash handling and customer service, ensuring high retention and satisfaction rates. Combines technical writing proficiency with exceptional teamwork, driving efficiency and excellence.

Overview

9
9
years of professional experience

Work History

Paint Specialist

Hardmans Supply
11.2022 - Current
  • Mentored junior team members, sharing industry knowledge and best practices to foster their professional development.
  • Streamlined inventory management with proper stock organization and regular monitoring.
  • Reduced waste generation through efficient use of materials and proper disposal methods.
  • Provided exceptional customer service, addressing concerns promptly and offering satisfactory resolutions to any issues encountered.
  • Achieved sales growth by effectively upselling premium paint products to clients.
  • Developed a loyal client base through consistent high-quality workmanship and excellent communication skills.
  • Maintained stock shelves by fronting, facing and straightening products throughout shift.
  • Shared personal recommendations and product knowledge with customers to help determine correct product for customer DIY projects.

Deputy Assessor

Roane County Sheriff's Office
01.2019 - 04.2022
  • Documented condition and special features to provide accurate estimations.
  • Produced reports with detailed valuations.
  • Maintained up-to-date records on property data, enabling accurate tax calculations for constituents.
  • Evaluated exemption applications for eligibility, ensuring fair application of tax relief programs.
  • Provided excellent customer service by promptly addressing taxpayer inquiries and concerns regarding assessments.
  • Computed final estimation of property values, taking into account depreciation, value comparisons of similar properties and income potential.
  • Provided property owners with timely notices detailing assessment findings and tax calculations.
  • Conducted assessments of personal properties to calculate current taxability and market values.

Bank Teller

Poca Valley Bank
04.2016 - 01.2019
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Processed customer transactions promptly, minimizing wait times.
  • Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
  • Educated customers on use of banking website and mobile apps.
  • Provided customer records, account statements and copies of checks.
  • Assisted customers with compromised debit cards and issued new credentials.
  • Collaborated with team members to ensure smooth operations and high-quality service.

Education

High School Diploma -

Roane County Highschool
Spencer, WV
05.2012

Skills

  • Project Estimation Abilities
  • Time Management Efficiency
  • Training and mentoring
  • Technical writing proficiency
  • Public speaking abilities
  • Social Media Marketing
  • Performance Tracking
  • Customer Retention Strategies
  • Point of sale systems
  • Cash handling experience
  • Teamwork and Collaboration
  • Friendly and Helpful
  • Customer Service
  • Honest and Dependable
  • Reliable and Responsible
  • Attention to Detail
  • Customer Assistance
  • Multitasking
  • Organizational Skills
  • Active Listening
  • Relationship Building
  • Adaptability
  • Computer Proficiency and Microsoft Office

Timeline

Paint Specialist

Hardmans Supply
11.2022 - Current

Deputy Assessor

Roane County Sheriff's Office
01.2019 - 04.2022

Bank Teller

Poca Valley Bank
04.2016 - 01.2019

High School Diploma -

Roane County Highschool

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Sara Simmons