Sara Smith
Bermuda Dunes ,CA
Summary
Competent Behavioral Health Technician knowledgeable about behavioral health program requirements, support strategies and skill-building techniques. Focused on helping clients improve wellbeing and functioning by preventing substance abuse and improving confidence. Hardworking, reliable and dedicated.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
ABC Recovery Center
Indio, CA
02.2022 - Current
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Performed client intake procedures according to internal standards for new admissions.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Prepared and submitted daily passdown reports to management and treatment teams
- Completed documentation for every incident and forwarded to correct personnel for review.
- Treated clients and families with respect and dignity.
- Counseled and mentored clients on substance use and life choices.
- Assisted and counseled 9-25 patients daily.
- Efficient with KIPU
Behavioral Health Technician
Banyan Treatment Center
Palm Springs, CA
08.2020 - 01.2022
- Conducted client rounds to check on residents.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Charted on each patient daily.
- Used Microsoft Word and other software tools to create documents and other communications.
- Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
Direct Support Professional
Creating A Legacy Inc.
Indio, CA
10.2019 - 08.2020
- Administered medication as directed by physician.
- Monitored progress and documented patient health status changes to keep care team updated.
- Maintained clean, safe and well-organized patient environment.
- Developed rapport to create safe and trusting environment for care.
- Led patient or group recreational activities for enhanced patient outcomes.
- Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
- Assisted disabled clients to support independence and well-being.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Provided compassionate and patient-focused care to cultivate well-being.
- Assisted with daily living activities, running errands and household chores.
- Completed regular check-ins and progress report for each client.
- Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Handled incoming mail, bills and invoices and completed appropriate actions.
Front Desk Agent
Best Western Hotels & Resorts
La Quinta, CA
05.2017 - 10.2019
- Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment and shopping activities.
- Used internal software to process reservations, check-ins and check-outs.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.
- Answered multi-line phone system and enthusiastically greeted callers.
- Took reservations over phone, in person and via computer for guests and provided confirmation information.
Education
Associate of Science - Drug Abuse Counseling
College of The Desert
Palm Desert, CA06.2024
Certified Mental Health Technician - Mental Health Technician
California Nurses Educational Institute
Palm Springs, CA05.2021
High School Diploma -
Amistad High School
Indio, CA07.2015
Skills
- Behavior Observation
- Crisis Management
- Recovery and rehabilitation
- Interpersonal Skills Development
- Verbal and Written Communication
- Rapport Building
- Patient Admission
- Clinical Documentation
- HIPAA Requirements
- Encouragement and Motivation
- Individual counseling
- Analytical and Critical Thinking
- Organization and Time Management
Accomplishments
- Employee of the Month : MAY 2022
Certification
- RADT
Languages
Spanish
Native or Bilingual
Timeline
Behavioral Health Technician
ABC Recovery Center
02.2022 - Current
Behavioral Health Technician
Banyan Treatment Center
08.2020 - 01.2022
Direct Support Professional
Creating A Legacy Inc.
10.2019 - 08.2020
Front Desk Agent
Best Western Hotels & Resorts
05.2017 - 10.2019
Associate of Science - Drug Abuse Counseling
College of The Desert
Certified Mental Health Technician - Mental Health Technician
California Nurses Educational Institute
High School Diploma -
Amistad High School
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