Sara Smith
Sanders,United States
Summary
Customer-focused Operations and Emergency-Response Professional experienced in managing high-pressure situations and coordinating multi-agency responses. Delivered on-site emergency care for facilities with over 1,000 employees while enhancing safety and efficiency through staff supervision and training. Committed to process improvement and operational excellence, leveraging strong problem-solving and communication skills to support organizational goals.
Overview
24
24
years of professional experience
3
3
years of post-secondary education
Work History
Rotary Furnace Operator/ Grinder Operator
North American Stainless
11.2018 - Current
- I operated the annealing furnace, which I was the only operator on the shift.
- I run two lines alone and choose what material to run so that everything is running efficiently and smooth.
- Directed team members on material selection and prepared materials on transfer tables for efficient loading into furnace.
- Facilitated smooth production flow by managing material logistics with crane.
- Ensured precise material dimensions and surface finishes through grinding.
- I run a line to take the material to its needed diameter and polish the material to a requested finish.
- As the operator I have trained many persons to be able to operate the rotary furnace, find material, drive forklifts, banding material for next line, and also inspect material if it is suitable to run and meet quality requirements.
- Revised work instructions for bar grinding lines to enhance clarity and efficiency.
- Developed job descriptions and work instructions for all tasks on lines, detailing specific requirements including bolt and screw sizes.
- Completed inventory checks and scanned material locations to maintain accurate stock levels.
- I am certified to drive a forklift and to fly a crane.
- I was also a proud team member of helping North American Stainless have a record-breaking year last year as we all had to deal with Covid-19.
- I’m also a member of our first responder program; I am the only person on my shift as a Kentucky certified EMT.
911 telecommunicator
Gallatin Central Dispatch
05.2012 - 05.2019
- My job was to take emergency and non-emergency calls, dispatch police, fire, and ems to calls.
- I must be able to multitask while one the phone with the caller I typed up a report of what the called needed, took vital information to the call, dispatched out the proper entity over a radio, and kept track of times.
- I taught myself to keep calm in stressful situations and to communicate clearly to the callers and county officials that were responding to calls.
- I took calls from the public about any complaints or concerns they may have had.
- I used critical thinking skills to solve problems and find out answers for their calls and concerns.
- I had to use multiple applications across three different screens and multitask all while taking calls or dispatching units to calls.
On-Site EMT
North American Stainless
06.2016 - 11.2018
- I worked as the on-site EMT with more than a thousand people on-site.
- I worked with first responders plant wide when there was a medical emergency, accidents, safety issues, and any property damage.
- I filed all reports nightly if any medical, safety issues, or property damage were done.
- I kept inventories for all medical items, ordered items, and restocked.
Certified nursing assistant
Gallatin Healthcare
01.2002 - 05.2012
- Managed care for 20 patients during 8-to-16-hour shifts, ensuring timely attention to individual needs.
- Assisted with patient care, providing physical and medical support to enhance patient well-being.
- Provided care to elderly and rehabilitation patients in a healthcare facility.
- Provided essential support to nursing team to enhance patient comfort and safety.
- Communicated with family members regularly about their loved ones.
- Documented patient changes and shift activities, ensuring accurate communication of care updates.
- Communicated regularly with family members to provide updates on patient status.
Education
EMT license -
Rual metro
diploma -
Gallatin County High school
Warsaw, KY 08.2001 - 01.2005
Skills
- Quality control
- Inventory management
- Safety protocol adherence
- Incident documentation
- Report writing
- Problem solving
- Time management abilities
- Workload prioritization
- Multitasking
- Computer skills
- Computer literacy
- Decision-making
- Team collaboration
- Team building
- Clear communicator
- Effective communications
- Communication
- Active listening
- Relationship building
- Written communication
- Professionalism
- Reading comprehension
Areas Of Expertise
- Computer efficient, Expert
- Clear communicator, Expert
Timeline
Rotary Furnace Operator/ Grinder Operator
North American Stainless
11.2018 - Current
On-Site EMT
North American Stainless
06.2016 - 11.2018
911 telecommunicator
Gallatin Central Dispatch
05.2012 - 05.2019
Certified nursing assistant
Gallatin Healthcare
01.2002 - 05.2012
diploma -
Gallatin County High school
08.2001 - 01.2005
EMT license -
Rual metro