Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sara Southard

Jacksonville,FL

Summary

Talented professional with keen eye for detail, adept in creating wide range of nail and skin care that complement individual facial features .Experienced in providing high-end cosmetology services to clients in fast paced salon environment. Agile with strong attention to detail and excellent customer service skills. Hardworking Full specialist bringing 21+ years of experience. Effectively bring in new customers and maximize loyalty by delivering exceptional service to every guest. Knowledgeable about keeping clean, well-stocked and properly sanitized stations.

Overview

18
18
years of professional experience

Work History

Full Specialist

A & Q Nails Of Jacksonville Inc.
02.2009 - Current
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Answered phone calls and emails to schedule client appointments.
  • Developed loyal following of clients by providing high-quality services.
  • Maintained regular client list and successfully handled walk-in customers.
  • Used social media platforms to promote salon and services.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Educated clients about products and self-maintenance for healthy nails and skin based on needs and preferences.
  • Educated clients about products and self-maintenance for healthy nails and skin based on needs and preferences.
  • Provided pre- and post-service consultations to accurately assess clients' needs.
  • Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining nail and skin care.
  • Maintained high number of return customers.

HIM Clerk

Wekiva Springs Center For Women
02.2008 - 05.2010
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Verified transactions, product orders and shipping dates and entered information into databases and reports.
  • Monitored office supplies and made arrangements for restocking of low-stock items.
  • Processed documents and materials to disseminate information to appropriate parties.
  • Managed calendars and scheduled appointments to maintain smooth flow of operations.
  • Provided meeting support by taking minutes and dictations.
  • Input data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Utilized office management software to record and track customer information.

Waitress Trainer

St. Johns Seafood
03.2006 - 03.2009
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Instructed servers on proper techniques for taking orders, serving food and providing customer service.
  • Taught servers to memorize menu ingredients and provide information on preparation methods.
  • Provided feedback and guidance to help servers develop industry skills and knowledge.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
  • Established and maintained positive relationships with trainees to drive successful learning outcomes.
  • Monitored new server performance and offered continuous support throughout training period.

Education

Full Specialist License ( Nail And Skin Care) -

Orange Park Beauty Acadamy
Orange Park, FL
03.2006

GED -

FSCJ
Jacksonville, FL
01.2005

Skills

  • Creativity and Originality
  • Cash Register Operation
  • Eyebrow Shaping
  • New Technique Development
  • Decision-Making
  • Relationship Building
  • Tool, Equipment, and Surface Sanitizing
  • Appointment Scheduling
  • Adaptable to Changing Client Needs
  • Nail Treatments
  • Nail Care
  • Facials and Makeup Applications

Timeline

Full Specialist

A & Q Nails Of Jacksonville Inc.
02.2009 - Current

HIM Clerk

Wekiva Springs Center For Women
02.2008 - 05.2010

Waitress Trainer

St. Johns Seafood
03.2006 - 03.2009

Full Specialist License ( Nail And Skin Care) -

Orange Park Beauty Acadamy

GED -

FSCJ

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Sara Southard