Sara Spence
Lowden,WA
Summary
Personable and energetic receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers competency in data-entry, health record management, and scheduling.
Overview
12
12
years of professional experience
Work History
Receptionist and Resident Event Coordinator
Brookdale Senior Living
04.2024 - Current
- Greeted incoming visitors and residents professionally and provided friendly, knowledgeable assistance.
- Handled resident information including health charts, insurance information and financial records.
- Confirmed appointments, communicated with residents, and updated resident records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved resident problems and complaints.
- Maintained confidentiality of information regarding clients and company.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Dog Breeder
Frog Hollow Aussies
01.2016 - 12.2023
- Enhanced health of the Australian Shepherd breed by implementing genetic testing and selective breeding practices according to the phenotype of each canine.
- Contributed to community awareness about responsible dog ownership by participating in various events such as dog shows.
- Ensured the well-being of breeding stock with proper veterinary care, appropriate exercise, and balanced nutrition.
- Mentored aspiring breeders on best practices in canine husbandry while sharing valuable insights from years of experience.
- Organized the sale of each puppy to the prospective owner.
- Enhanced client trust by offering lifetime support for adopted dogs, including advice on training, behavior issues, healthcare decisions.
- Developed strong relationships with clients through attentive communication and follow-up support.
Farm Hand
John Merry Farms
03.2012 - 11.2018
- Assisted in the construction or repair of fences, barns, and sheds necessary for successful farm operation.
- Loaded and unloaded farm supplies and materials to store in barn location.
- Maintained and repaired fences, buildings and other farm structures as part of groundskeeping duties.
- Operated farm equipment.
- Maintained the property including weed-eating, mowing the lawns and spraying weeds.
- Checked farmland for issues in need of attention, such as fences to mend and broken pipes to fix.
- Prepared medications for the animals animals.
Education
Associate of Arts -
Walla Walla Community College
Walla Walla, WA2016
Walla Walla High School
Walla Walla, WA2006
Skills
- Organization skills
- Filing data including medical records
- Time management
- Telephone skills
- Data entry
- Excellent customer service skills
- Understanding of anatomy and physiology
- Communication
- Computer skills
Timeline
Receptionist and Resident Event Coordinator
Brookdale Senior Living
04.2024 - Current
Dog Breeder
Frog Hollow Aussies
01.2016 - 12.2023
Farm Hand
John Merry Farms
03.2012 - 11.2018
Associate of Arts -
Walla Walla Community College
Walla Walla High School
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