Sara Sphere
Ozark,AL
Summary
Dynamic Shift Leader with a proven track record at Little Caesars, excelling in team leadership and customer service management. Expert in cash handling and problem-solving, I significantly enhanced customer satisfaction and streamlined operations. Skilled in motivating teams and maintaining high safety standards, my approach ensured a cohesive and efficient workplace.
Overview
8
8
years of professional experience
Work History
Shift Leader
Little Caesars
06.2020 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Enforced company policies and regulations with employees.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Volunteer
Partners For Pets
07.2016 - 11.2017
Education
High School Diploma -
Ariton High School
Ariton, AL05.2022
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
- Flexible Schedule
- Team motivation
- Strong verbal and written communication
- Customer Service Management
Timeline
Shift Leader
Little Caesars
06.2020 - Current
Volunteer
Partners For Pets
07.2016 - 11.2017
High School Diploma -
Ariton High School
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