Sara Stothers
Kernersville,NC
Summary
Proven Retail Sales Associate at Marshalls Retail Store, adept in customer service and cash handling, enhanced shopping experiences through exceptional service and efficient transaction processing. Skilled in teamwork and problem-solving, significantly contributing to a positive, customer-focused environment. Demonstrates a strong ability to manage high-volume transactions with accuracy, fostering repeat business.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Marshalls Retail Store
04.2023 - 11.2024
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Greeted customers and provided outstanding customer service.
Cashier
Olympic Family Restaurant
05.2021 - 09.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with menu items and accurate order fulfillment.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
Education
High School Diploma -
South Stokes Highschool
Germanton, NC06-2023
Skills
- Customer service
- Problem-solving
- Teamwork and collaboration
- Customer assistance
- Cash handling
- Customer engagement
- Retail sales
- Flexible schedule
- Stocking and receiving
- Truck unloading
- Friendly and outgoing
- Shelf stocking
Accomplishments
Had the honor of being South Stokes 2022 homecoming queen, Cheer Captain, and finished 15th in my class out of 114 students. Went to Guilford College for my freshman year of college, made the cheer team and became a captain there as well, made the dean's list, and ended my semesters with one C for the year. Then, I transferred to Forsyth Technical College to further my dream of becoming a kindergarten teacher.
Timeline
Retail Sales Associate
Marshalls Retail Store
04.2023 - 11.2024
Cashier
Olympic Family Restaurant
05.2021 - 09.2021
High School Diploma -
South Stokes Highschool
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