Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sara Tafciu

Staten Island,NY

Summary

Efficient Front Desk Receptionist known for productivity and ability to complete tasks swiftly. Possess specialized skills in customer service, data entry, and appointment scheduling. Excel in communication, problem-solving, and multitasking, ensuring smooth operation of front desk activities.

Overview

1
1
year of professional experience

Work History

Front Desk Receptionist

Baccarat Hotel & Residences
07.2023 - 08.2024
  • Great skill communication
  • Treating guests with kindness to make them feel comfortable
  • Operating a computer system
  • Excellent costumer service skills

  • Resolved customer complaints in a timely manner while following company policies and procedures.
  • Greeted guests in a professional and friendly manner.
  • Handled incoming mail and faxes; distributed appropriately within the organization.

Front Desk Receptionist

Dr.Dimian Dental Office
05.2023 - 04.2024
  • Processed provider claims, verifying billing information for accuracy.
  • Good listening and computer skills
  • Answered incoming calls from potential new patients and existing patient inquiries.
  • Resolved customer complaints in a professional manner.
  • Verified insurance information prior to appointment booking.
  • Performed follow up calls to confirm scheduled appointments.
  • Scheduled and confirmed appointments.
  • Excellent spoken written communication skills
  • Ability to work over-time when needed

Barista

Dunking' Donuts
08.2023 - 11.2023
  • Monitored inventory levels of supplies and restocked when necessary.
  • Ground beans for espresso shots according to individual customer specifications.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.

•Being loved by all my costumers they asked for me all the time.

•treating costumers with kindness and solving their complains.

  • Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
  • Operated cash registers to process customer payments.
  • Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.

Education

BLS Certification
Staten Island, NY
04-2024

High School Diploma -

Gjimnazi Fiqiri Dine
06-2022

Skills

  • Provide outstanding costumer service
  • Teamwork
  • Problem-solving to make costumers happy always
  • Love to be around people and help them
  • Quick learner
  • Handled cash credit and debit transactions
  • Computer skills
  • Communication skills I also speak (Albanian Language)
  • Time Management
  • Listening Skills
  • Telephone Etiquette

Timeline

Barista

Dunking' Donuts
08.2023 - 11.2023

Front Desk Receptionist

Baccarat Hotel & Residences
07.2023 - 08.2024

Front Desk Receptionist

Dr.Dimian Dental Office
05.2023 - 04.2024

High School Diploma -

Gjimnazi Fiqiri Dine

BLS Certification
Sara Tafciu