Sara Tapia
Jamaica,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
Ticketing Agent, Aeromexico Airlines
Envoy air Jfk
Jamaica, USA
01.2006 - Current
- Trained cashier to system "sabre"
- Making reservations
- Reissue ticket
- Selling ticket.
- Protecting passengers from connecting flights
- Checking Agent, Aeromexico Airlines
- Trained in chek-in to system "sabre"
- Providing passenger services in arrival and departures stations
- Making announcement at the gates and arrival station to the passenger.
- Clearing flights and Immigration.
- Cabin coordinator.
- Trained in dangerous and goods Check-in.
Ticketing Agent, Aerogal Airlines
ASIG Jfk
Jamaica, USA
01.2009 - 01.2011
- Making reservations
- Revalidate ticket
- Selling ticket.
- Penalty and difference fare
- Exchange ticket
- Knowledge in system SITA And basic KIU
Education
La Guardia Community college - Nursing, oral communication
La Guardia Community college
Long Island City, NYHigh School Honor diploma -
Grover Cleveland High School
Ridgewood, NYSkills
- Intensive experience with Internet Explorer, HTML and Microsoft Office
- Problem solving
- Conflict resolution
- Document review
- Document preparation
Supervisor Pascal
Phone # 1(516) 668-7469
Languages
Fluent in both speaking and writing English and Spanish
Timeline
Ticketing Agent, Aerogal Airlines
ASIG Jfk
01.2009 - 01.2011
Ticketing Agent, Aeromexico Airlines
Envoy air Jfk
01.2006 - Current
La Guardia Community college - Nursing, oral communication
La Guardia Community college
High School Honor diploma -
Grover Cleveland High School