

Customer-focused healthcare professional with a Bachelor of Science degree in Kinesiology and experience working in hospital and clinical settings. Background includes roles as a fitness specialist within a medical facility, supporting patient care and wellness programs, and collaborating with healthcare teams. Experienced in working with older adults and within the physical therapy sector, providing attentive, compassionate support in patient-centered environments. Strong front-desk and administrative skills with an emphasis on patient service, scheduling, communication, and confidentiality. Knowledgeable in medical terminology and recognized for professionalism, attention to detail, and the ability to deliver exceptional customer service in fast-paced medical settings.
Served as a Fitness Specialist and Group Exercise Coordinator within a hospital-based medical fitness program. Designed and implemented individualized and group exercise programs for adult and cardiac rehabilitation populations, with a strong focus on safety, education, and overall wellness. Collaborated with healthcare professionals to support patient health goals while delivering engaging fitness instruction and health education.