SARA THOMPSON
Joliet,IL
Summary
Organized and dependable candidate ready to seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Retail Assistant Manager
Heartland Bank And Trust
09.2024 - Current
- Supports the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members
- Supervises and evaluates the team to help improve skills, achieve daily objectives, and attain advancement.
- Enhances customer satisfaction by providing exceptional service and addressing concerns promptly.
Assistant Branch Manager
Tech Credit Union
10.2007 - 07.2024
- Established new customer accounts
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Trained and developed new team members in alignment with branch service standards and objectives.
Education
High School Diploma -
Romeoville High School
Romeoville, IL07.2003
Skills
- Employee Scheduling
- Consumer loan products
- Financial Services
- Coaching and Mentoring
- Customer Service
- Management
Timeline
Retail Assistant Manager
Heartland Bank And Trust
09.2024 - Current
Assistant Branch Manager
Tech Credit Union
10.2007 - 07.2024
High School Diploma -
Romeoville High School
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