Summary
Overview
Work History
Education
Skills
Timeline
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Sara Wilbur

Buskirk,NY

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate with strong organizational skills eager to secure entry-level Agricultural and Equine Customer Service Representative position. Ready to help team achieve company goals.

Overview

10
10
years of professional experience

Work History

Veterinary Technician

Rood & Riddle In Saratoga
Saratoga Springs, NY
08.2022 - Current
  • Restrained animals to protect veterinarians from potential harm.
  • Cleaned and disinfected exam areas, surgical equipment, and stalls to prevent diseases and control odors.
  • Administered medications to animals in treatment and documented changes in condition.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Monitored vital signs of animals during surgical procedures and provided postoperative care.
  • Assisted veterinarians with radiographs and ultrasounds.
  • Trained and mentored other staff.
  • Collected and prepared specimens for laboratory testing.

Assistant Manager/Team Member

Tractor Supply Company
Greenwich, NY
08.2019 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Stable Assistant

Riding Right Farm
Buskirk, NY
03.2014 - 03.2020
  • Worked to keep stables and riding areas clean.
  • Cared for about 45 horses by feeding, watering, vaccinating and assisting with birthing.
  • Groomed horses to prepare for exhibitions.
  • Taught young students basic horse riding and care techniques.
  • Observed animals and notified supervisor of signs of illness.
  • Examined animals for signs of sickness and overall health of client's horses.
  • Oversaw feeding, watering and health monitoring of horses, prioritizing health and wellness.

Education

Associate of Science - Veterinary Technology

Penn Foster College
Scottsdale, AZ
06.2025

Associate of Applied Science - Business Administration And Management

Hudson Valley Community College
Troy, NY
05.2021

Skills

  • Product and Service Knowledge
  • Business Development
  • Customer Relationship Management (CRM)
  • Customer Relations
  • Conflict resolution
  • Time management
  • Workload management
  • Task prioritization
  • Client relationship management
  • Medical History Collection
  • Wound Treatment
  • Treatment Administration
  • Task Delegation
  • Operations Management

Timeline

Veterinary Technician

Rood & Riddle In Saratoga
08.2022 - Current

Assistant Manager/Team Member

Tractor Supply Company
08.2019 - Current

Stable Assistant

Riding Right Farm
03.2014 - 03.2020

Associate of Science - Veterinary Technology

Penn Foster College

Associate of Applied Science - Business Administration And Management

Hudson Valley Community College

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Sara Wilbur