Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sara Williams

Albuquerque,NM

Summary

Resourceful Travel Consultant/International Concierge passionate about providing dream experiences to clients. Strong research background and positively obsessed with all things travel. Extensive career in international travel, as well as writing, and publishing articles on events, food, and activities for multiple countries for the company Fidelity. Results-driven professional with experience handling VIP clients. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

16
16
years of professional experience

Work History

International Concierge

Circles
06.2018 - 10.2022
  • Wrote, edited, and published over 100 national/international articles for Fidelity
  • Concierge to over 50 VIPs and Celebrities
  • Planned and hosted over 20 events for clients
  • Disney, Universal, and Marriott Travel Agents
  • Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
  • Attained discounts from businesses for clients, and became liaison between company and community
  • Worked effectively in fast-paced environments.

Behavioral Technician/Registrar/Health Assistant

Moriarty-Edgewood School District
08.2009 - 05.2018

Behavioral Technician:

  • Built and maintained positive staff relationships to promote teamwork
  • Completed documentation for every incident and forwarded to correct personnel for review
  • Taught over 100 students how to complete basic daily tasks and chores

Registrar job:

  • Student advocate, knowledge of; NM laws registering students, documentation, and student rights
  • Tracking attendance for truancy
  • Office management
  • Performed data reports and discipline entry

Health Assistant:

  • Maintained clean environment with due consideration to health and safety issues and infection control policy
  • Supported nursing staff
  • Organized and maintained medication closets and first aid supplies for over 200 students

Youth/Group Leader

City of Moriarty
05.2006 - 06.2014
  • Managed entire program
  • Managed over 300 children form ages 5-12 years old
  • Budget
  • Planned Field Trips

Education

Currently in progress towards a Bachelor of Arts - Sociology

University of New Mexico
05.2026

Skills

  • Disney Travel Agent
  • Universal Studios Travel Agent
  • Marriott Ambassador/Travel Agent
  • International and Domestic Travel
  • VIP Services
  • Guest Accommodations
  • Hospitality Management
  • Solution Coordination
  • Customer Service Expertise
  • Verbal and Written Communication
  • Business Planning

Timeline

International Concierge

Circles
06.2018 - 10.2022

Behavioral Technician/Registrar/Health Assistant

Moriarty-Edgewood School District
08.2009 - 05.2018

Youth/Group Leader

City of Moriarty
05.2006 - 06.2014

Currently in progress towards a Bachelor of Arts - Sociology

University of New Mexico
Sara Williams