Sara Wilson
Delaware,OH
Overview
13
13
years of professional experience
1
1
Certification
Work History
Care Manager
Molina Healthcare
Columbus, OH
12.2022 - Current
- Coordinate care plans for diverse patient populations to enhance overall health and safety outcomes.
- Conduct comprehensive assessments to identify patient needs and develop tailored interventions.
- Report and monitor critical incidents and safety concerns, conduct follow- ups, and work with patients and families to create prevention plans.
- Develop individual emergency preparedness and disaster response plans with patients, identifying local emergency shelters, response programs, and community resources.
- Collaborate with multidisciplinary teams and stakeholders to ensure continuity of care during crises or transitions.
- Analyze utilization data and identify high-risk trends (including emergency department overuse), implementing interventions that reduced costs by up to 90%.
- Document and track program outcomes using Salesforce, QNXT, Gainwell, and Pega, contributing to reporting and performance monitoring.
Care Consultant
SourcePoint
Delaware, OH
11.2014 - 12.2022
- Developed and implemented personalized care plans for clients to enhance quality of life.
- Coordinated community-based and in-home services for older adults, connecting clients to Medicaid waiver programs, senior housing and income- based housing resources, and community support services.
- Conducted risk assessments including fall prevention and emergency preparedness planning to support independent living and community resilience.
- Built collaborative relationships with hospitals, agencies, service providers, and MCOs to coordinate care and resolve service gaps.
- Supported care transitions, discharge planning, and service coordination across hospitals, community agencies, and managed care organizations.
- Worked closely with stakeholders during COVID crisis and linked stakeholders to health, safety, and emergency services.
Program Coordinator
Ohio Mentor Network
Worthington, OH
11.2012 - 11.2014
- Coordinated services for children and families in foster care through a community-based behavioral health program.
- Conducted needs assessments and delivered community psychiatric supportive treatment to vulnerable populations.
- Facilitated training for foster parents on emergency preparedness, crisis intervention, behavioral health, trauma- informed care, and community resources.
- Served as liaison between foster parents, clinicians, and partner agencies to coordinate services and ensure program compliance.
- Managed documentation and Medicaid billing records to maintain compliance and support program oversight.
Education
MBA - Healthcare Management
Youngstown State University
Youngstown, OH2022
Bachelor of Science - Social Work
Spalding University
Louisville, KY2010
Associate of Science - Human Services
Jefferson Community And Technical College
Louisville, KY2006
Skills
- Program monitoring & reporting
- Disaster preparedness & emergency planning
- Crisis response & needs assessment
- Service coordination
- Stakeholder communication & liaison work
- Training, education & program support
- Compliance & regulatory standards (NCQA, HIPAA, CARF)
- Nonprofit & community service programs
- Data systems: Salesforce, Pega, Gainwell, QNXT, SharePoint, Microsoft Office
Accomplishments
Molina Excellence Award for outstanding service, audit average, business alignment, and leadership- 2024
Certification
Licensed Social Worker (LSW) – State of Ohio
License #: S.1200387
Timeline
Care Manager
Molina Healthcare
12.2022 - Current
Care Consultant
SourcePoint
11.2014 - 12.2022
Program Coordinator
Ohio Mentor Network
11.2012 - 11.2014
MBA - Healthcare Management
Youngstown State University
Bachelor of Science - Social Work
Spalding University
Associate of Science - Human Services
Jefferson Community And Technical College