Sara Wingfield
Roanoke,VA
Summary
Results-driven Quality Control Analyst with extensive experience at Wells Fargo, skilled in data analysis and quality management systems. Successfully enhanced operational efficiency through process improvements and training initiatives. Proven ability to document findings and foster team collaboration, ensuring compliance and excellence in quality assurance.
Overview
14
14
years of professional experience
Work History
Quality Control Analyst
Wells Fargo
09.2021 - 10.2024
- Conducted thorough inspections of financial products to ensure compliance with regulatory standards.
- Analyzed data trends and identified discrepancies, contributing to improved quality assurance processes.
- Executed detailed testing procedures for software applications, enhancing system reliability and performance.
- Collaborated with cross-functional teams to streamline quality control workflows and improve operational efficiency.
- Developed and maintained comprehensive documentation of quality control processes and findings for internal audits.
- Monitored compliance with internal policies, facilitating timely reporting of findings to management for strategic decision-making.
- Conducted root cause analysis for recurring issues, developing long-term solutions to prevent recurrence.
- Provided training to new hires on quality control procedures, fostering a culture of excellence within the team.
- Developed comprehensive documentation, maintaining accurate records of quality control results and actions taken.
- Supported continuous improvement initiatives by analyzing data trends and recommending process enhancements.
- Reported problems and concerns to management.
Trainer/Testing Specialist
Wells Fargo
08.2016 - 09.2022
- Developed and implemented training programs to enhance employee performance and compliance with internal policies.
- Collaborated with management to identify skills gaps and create targeted training solutions to address them.
- Provided coaching and mentoring to employees.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Streamlined processes for creating, updating, and distributing training materials, resulting in significant time savings for staff members involved in these tasks.
- Led onboarding sessions for new hires, ensuring a smooth transition into company culture and processes.
- Evaluated training effectiveness through feedback and assessments, refining content as necessary for future sessions.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Documented test procedures and results, facilitating clear communication of findings to stakeholders.
- Conducted tests on electronic components, products, assemblies and systems to determine functional performance.
Work Director
Wells Fargo
10.2010 - 08.2016
- Implemented process improvements that increased operational efficiency and reduced turnaround time.
- Analyzed performance metrics to identify trends and drive data-informed decision-making.
- Established best practices for compliance and risk management across operational processes.
- Improved team efficiency by streamlining processes and implementing time-saving strategies.
- Implemented quality control measures, ensuring consistent adherence to company standards and policies.
Education
High School Diploma -
Northside High School
Roanoke, VA06-2001
Skills
- Documentation review
- Quality management systems
- Sampling protocols
- Quality processes
- Testing procedures
- Data analysis
Timeline
Quality Control Analyst
Wells Fargo
09.2021 - 10.2024
Trainer/Testing Specialist
Wells Fargo
08.2016 - 09.2022
Work Director
Wells Fargo
10.2010 - 08.2016
High School Diploma -
Northside High School