Sarab Jarjis
Comerica Bank
STERLINGHEIGHTS,MI
20
years of professional experience
Detail-oriented Audit Examiner Assistant with a strong focus on time management and problem-solving. Known for enhancing workflow efficiency and fostering positive relationships, ensuring smooth operations and high client satisfaction.
Work History
Audit Examiner Assistant
14 Years 7 Months- Facilitated communication between departments to enhance workflow efficiency.
- Coordinated scheduling and logistics for team meetings and client engagement activities.
- Streamlined document management processes, improving accessibility for team members.
- Trained new staff on operational procedures and compliance requirements.
- Developed process improvement strategies that enhanced overall service delivery standards.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Increased efficiency by implementing new processes and providing administrative support to management.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Enhanced office efficiency by organizing and maintaining digital and physical filing systems.
- Ensured smooth day-to-day operations by managing email correspondence and promptly addressing inquiries.
- Facilitated onboarding process for new hires, accelerating their integration into team.
- Increased customer satisfaction by providing exceptional administrative support and resolving issues efficiently.
- Increased customer service success rates by quickly resolving issues.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Lending Assistant
5 Years 4 Months- Assisted clients with inquiries, providing accurate information and fostering positive relationships.
- Coordinated documentation for loan approvals, streamlining communication between departments.
- Led initiatives to enhance customer service quality within lending operations, driving increased client satisfaction.
- Supported the successful closing of loans by preparing accurate and timely loan documentation packages.
- Improved customer satisfaction with prompt service, addressing inquiries and resolving issues in a timely manner.
- Assisted commercial lenders in underwriting complex loans, conducting thorough analysis of financial statements and collateral valuations.
- Implemented process improvements to reduce turnaround times on loan applications and approvals.
Education
High School Diploma
- Dean's List [Semester and Year]
Skills
Fast learner
Time management
Computer skills
Attention to detail
Problem-solving
File and record keeping
Administrative duties
Support services
Office administration
Meeting scheduling
Document preparation
Data confidentiality
Meeting support
Corporate procedures
Timeline
Audit Examiner Assistant
Comerica Bank
10.2011 - 05.2026Read More
Lending Assistant
Comerica Bank
05.2006 - 09.2011Read More
Berkley High School
High School Diploma
Read More