Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Volunteer
Sara Darrow

Sara Darrow

Mental Health Specialist
Sand Springs,OK

Summary

Over 4 years experience in Children's ministry including multiple Leadership roles responsible for adult volunteers and well as large group of Middle and High School Students. Experienced Mental Health Tech with over 10 years of experience in Adolescent Behavioral Health. Skilled Mental Health Technician with Bachelor's degree in psychology and extensive mental health services background. Supported numerous patients in large residential treatment facility and played key role in achievement of positive patient outcomes. Graduate level experience focused on therapeutics intervention strategies for children suffering from the effects of early trauma, abuse and/or neglect.

Overview

17
17
years of professional experience
9
9
years of post-secondary education

Work History

LifeKids Volunteer

Life Church
Jenks, SBA, OK
06.2014 - 09.2018
  • Served in multiple capacities for LifeKids (Life.Church's children's ministry) including: Nursery Leader, 2-3 years-old Leader, Connect Leader (1st - 4th grade), Loop Leader (5th-6th grade), Switch Leader (Middle and High School)
  • Served as Switch Coach at SBA location responsible for overseeing all female Switch Leaders (20+), develop personal relationships with Leaders, onboarding new volunteers, record attendance, leading Team meetings, ensure adherence to curriculum
  • Started Life Group for Switch Leaders meeting weekly to develop personal relationships among Leaders, increase communication and cultivate sense of belonging and buy-in.
  • Served as Switch Team Leader at Jenks location responsible for 25% of Switch student body. Responsible for creating sense of team unity, encourage student engagement, and increase attendance
  • Participated in 4 baptisms as requested by students
  • Served as great role model for children by teaching how to learn, grow and serve as part of church.
  • Created social media posts on platforms such as Facebook and Twitter to promote children's ministry to prospective members.
  • Organized and led activities designed to promote physical, mental and social development in children such as games, arts and crafts and storytelling.

Medical Receptionist

Dr James Campbell, D.O., Inc.
Broken Arrow, OK
06.2021 - Current
  • Managed master calendar and scheduled appointments for 3 providers based on optimal patient loads and clinician availability.
  • Coordinated patient scheduling, check-in, check-out and payments.
  • Enhanced office productivity by handling high volume of calls.
  • Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
  • Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
  • Helped patients complete necessary medical forms and documentation.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Supported office staff and operational requirements with administrative tasks.

Receptionist

Broken Arrow Medical Spa & Weight Loss Center
Broken Arrow, OK
12.2021 - 05.2022
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and escorted to treatment rooms.
  • Managed master calendar and scheduled appointments for 5 providers based on optimal patient loads and clinician availability.
  • Answered large volume of 200+ daily calls to schedule appointments, assist customers in pre-purchasing services, refill weight loss medications, and answer treatment questions
  • Learned details of 20+ treatments and services in order to answer questions from guests and recommend spa procedures.
  • Suggested beauty products based on customer skin care concerns while educating on benefits and applications.
  • Troubleshot copy machines and printers and scheduled service as needed.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Resolved customer problems and complaints.
  • Provided clerical support to company employees by copying, faxing and filing documents.

Psych Tech - Adolescent Eating Disorders Unit

Laureate Psychiatric Clinic & Hospital
Tulsa, OK
09.2015 - 04.2020
  • Performed unit specific duties including but not limited to: eating meals with patients, preparing snacks, caloric dietary counts, operating facility motor vehicle while accompanying patients on outings.
  • Planned and implemented therapeutic rehab groups including Eating Disorder specific education, recovery maintenance, life skills, and creative expression.
  • Applied de-escalation and limit-setting techniques to promote patient safety and maintain a therapeutic environment.
  • Met with Clinical Manager on weekly basis to assist in identifying and correcting problem areas and improving services.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences. Supported patients needing medical intervention to relieve anxiety and promote positive outcomes.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Assisted and counseled 16 patients daily.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Exceeded goals through effective task prioritization and great work ethic.

Mental Health Technician

Parkside Psychiatric Hospital & Clinic
Tulsa, OK
09.2013 - 09.2015
  • Provided direct care for adolescents in a residential, behavioral-health facility.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Documented client progress in confidential files.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Encouraged clients to express feelings and discuss what was happening in day-to-day life in order to help each person develop insight into personal experiences and relationships.
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
  • Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Counseled and mentored clients on substance use and life choices.

Case Manager

Parkside Psychiatric Hospital & Clinic
Tulsa, OK
01.2008 - 08.2009
  • Determined clients’ requirements by completing intake assessment; determined need for therapeutic medical, psycho-social, and psychiatric assistance; reviewed therapist evaluations, treatment objectives, and plans.
  • Helped clients obtain and utilize community services and resources, maintained records of clients' progress, communicated team decisions to the client.
  • Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.

Mental Health Tech

Parkside, Tulsa Center For Adolescent Treatment
Tulsa, OK
08.2006 - 08.2009

Education

No Degree - Experimental Psychology

Texas Christian University
Fort Worth, TX

Bachelor of Science - Psychology

University of Tulsa
Tulsa, OK
08.2002 - 05.2006

Associate of Arts - Journalism

Northeastern Oklahoma A&M College
Miami, OK
08.2000 - 05.2002

High School Diploma -

Holland Hall
Tulsa, OK
08.1995 - 05.1999

Skills

    Flexible and Adaptable

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

I love when people who have been through hell walk out of the flames carrying buckets of water for those still consumed by the fire.
Stephanie Sparkles

Timeline

Receptionist

Broken Arrow Medical Spa & Weight Loss Center
12.2021 - 05.2022

Medical Receptionist

Dr James Campbell, D.O., Inc.
06.2021 - Current

Psych Tech - Adolescent Eating Disorders Unit

Laureate Psychiatric Clinic & Hospital
09.2015 - 04.2020

LifeKids Volunteer

Life Church
06.2014 - 09.2018

Mental Health Technician

Parkside Psychiatric Hospital & Clinic
09.2013 - 09.2015

Case Manager

Parkside Psychiatric Hospital & Clinic
01.2008 - 08.2009

Mental Health Tech

Parkside, Tulsa Center For Adolescent Treatment
08.2006 - 08.2009

Bachelor of Science - Psychology

University of Tulsa
08.2002 - 05.2006

Associate of Arts - Journalism

Northeastern Oklahoma A&M College
08.2000 - 05.2002

High School Diploma -

Holland Hall
08.1995 - 05.1999

No Degree - Experimental Psychology

Texas Christian University
Sara DarrowMental Health Specialist