Sarafina Dillon
Shoreview,MN
Summary
Driven professional with a proven track record at the University of Minnesota, fluent in communication and time management. Excelled in providing exceptional customer service and managing multiple tasks efficiently, showcasing leadership and data entry skills.
Overview
2
2
years of professional experience
Work History
Advantage Services Intern
CommonBond Communities
Minneapolis , MN
06.2024 - Current
- The primary responsibility of the Advantage Services Intern is to provide resources, advocacy, crisis intervention, and supportive services to residents, as well as plan, coordinate, and evaluate programs designed to support resident housing stability. · Stability & Independence. · Health and Wellness. · Education & Advancement. · Community Building & Engagement.
Office Assistant
University of Minnesota
Minneapolis, MN
02.2024 - Current
- Manage and maintain front desk operations, including answering phone calls, emails, and live chats, and providing exceptional customer service.
- Use Salesforce to track and organize all contacts made with Orientation & Transition Experiences.
- Offer support and assistance to professional staff through engagement in various projects and administrative tasks.
- Stay up-to-date with specific details of Orientation and Welcome Week programming to communicate to students and families.
- Attend two all student staff professional development trainings per semester (Oct-Apr).
- Attend regular Office Assistant check-in meetings with the full OA team and supervisor one-on-one check-ins.
Server
Taste Of Scandinavia
North Oaks, MN
02.2022 - Current
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
Education
High School Diploma -
Mounds View High School
Arden Hills06-2023
Some College (No Degree) - Early Childhood Education
University of Minnesota - Twin Cities
Minneapolis, MNSkills
- Leadership
- Communication
- Efficient
- Data Entry
Timeline
Advantage Services Intern
CommonBond Communities
06.2024 - Current
Office Assistant
University of Minnesota
02.2024 - Current
Server
Taste Of Scandinavia
02.2022 - Current
High School Diploma -
Mounds View High School
Some College (No Degree) - Early Childhood Education
University of Minnesota - Twin Cities
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