NICHOLAS DOYLE
Hudson,MA
Summary
Dynamic business and client services professional with hands-on experience at Cornerstone Bank. Proven ability in client relationship management and communication strategies, enhancing customer engagement. Skilled in Excel and data analysis, I excel at fostering strong connections and driving impactful marketing initiatives. Committed to delivering exceptional service and supporting community-driven goals.
Overview
7
7
years of professional experience
Work History
Marketing & Client Services Intern
Cornerstone Bank
2025.09 - 2025.12
- Supported marketing and communication initiatives that increased client engagement and reinforced Cornerstone's community-driven brand.
- Gained hands-on experience in a client-focused setting, learning how financial institutions build and maintain strong customer relationships.
- Completed a semester-long internship supporting both the financial services and marketing teams in a community banking environment.
- Built foundational skills using industry platforms such as LPL and Client Works, Sales Force, Excel assisting with documentation, organization, and client management processes.
- Observed how advisory teams communicate with clients, prepare outreach, and support financial education efforts.
- Enhanced professional communication, organization, and customer service skills while gaining understanding of financial services workflows.
- Contacted existing clients by phone to facilitate communication and follow-ups.
- Gained insight into operations within a community banking environment.
Childcare Mentor
Chaps. INC
2019.06 - 2024.01
- Provided academic assistance and mentoring to young children, fostering a positive learning environment.
- Led engaging activities for different age groups (5-11 years), enhancing participant engagement and supporting daily camp operations.
- Coordinated and managed outdoor activities, ensuring participant safety and active involvement.
- Work with social media platforms including Instagram and Facebook to increase brand awareness and transparency to current (and future) clients.
Administration
Honey Pot Apple Orchard
2021.09 - 2022.02
- Delivered excellent customer service by handling transactions and resolving issues, resulting in enhanced customer satisfaction.
- Streamlined order processing and inventory restocking to support efficient operational workflow.
- Simplified inventory management to maintain product availability and optimize store layout for increased sales.
Education
Bachelor of Science - Business Administration, Marketing
Nichols College
Dudley, Ma2026-04
Bachelor of Science - Business
Universitat Autònoma De Barcelona
Barcelona, Spain2024-09
Skills
- Client relationship management
- Customer engagement
- Marketing strategies
- Communication strategies
- Salesforce experience
- CRM software
- Excel
- Python
- Critical Thinking
- Time Management
- Public Speaking
- Leadership
- Motivated
- Disciplined
- Salesforce experience
- Client building
- Client management
- Marketing strategies
Timeline
Marketing & Client Services Intern
Cornerstone Bank
2025.09 - 2025.12
Administration
Honey Pot Apple Orchard
2021.09 - 2022.02
Childcare Mentor
Chaps. INC
2019.06 - 2024.01
Bachelor of Science - Business Administration, Marketing
Nichols College
Bachelor of Science - Business
Universitat Autònoma De Barcelona