Sarah Abeyta
Food And Beverage Director
Albuquerque,NM
Summary
Experienced Food and Beverage Director with over 15 years of experience in the Food and Beverage industry. Excellent reputation for resolving problems and improving customer satisfaction. I am eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of managing multiple venues and willing to learn new things.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Food and Beverage Manager/Director
Food and Beverage, Black Mesa Casino
Algodones, NM
2019.06 - Current
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Planned operations to effectively cover needs while controlling costs and maximizing service.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Purchased food and cultivated strong vendor relationships.
Sales Representative
Labatt Food Service
Albuquerque, NM
2018.09 - 2019.06
- Developed and delivered engaging sales presentations to convey product benefits.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Organized sales paperwork, presented proposals and finalized contracts.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Assistant General Manager
The Dirty Bourbon Dancehall & Saloon
ALBUQUERQUE, NM
2014.03 - 2018.07
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Maximized customer service by training staff, overseeing operations and resolving issues.
- Checked ID cards and verified bar guests were of legal age.
- Decreased waste, following strict recipes and drink measurement protocol.
Bar Manager
Albuquerque Downs Casino
ALBUQUERQUE, NM
2013.06 - 2014.03
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Purchased supplies according to expected demand.
- Worked with distributors to add new products to bar menu.
- Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
Food and Beverage Supervisor
BUFFALO THUNDER CASINO
Santa Fe, NM
2012.08 - 2013.06
- Planned operations to effectively cover needs while controlling costs and maximizing service.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Controlled food costs and managed inventory.
Bartender
Sandia Resort & Casino
ALBUQUERQUE, NM
2005.05 - 2012.08
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Completed regular bar inventories and daily requisition sheets and increased sales and profits.
- Managed accurate register and produced daily sales reports backing up inventory usage numbers.
- Set up bar for operation, obtained cash bank and stocked service bar.
Education
MBA - Business Administration and Management
New Mexico Highlands University
Albuquerque, NM 2019.02 - 2020.05
Bachelor of Science - Management And Marketing
Penn State University
Penn State World Campus 2015.08 - 2018.05
Skills
Inventory management
Menu development
Scheduling
Cost controls
Safe food handling
Recruitment
Budgeting
Leadership
Websites
Certification
ServSafe Certified
Timeline
ServSafe Certified
2019-09
Food and Beverage Manager/Director
Food and Beverage, Black Mesa Casino
2019.06 - Current
MBA - Business Administration and Management
New Mexico Highlands University
2019.02 - 2020.05
Sales Representative
Labatt Food Service
2018.09 - 2019.06
Bachelor of Science - Management And Marketing
Penn State University
2015.08 - 2018.05
Assistant General Manager
The Dirty Bourbon Dancehall & Saloon
2014.03 - 2018.07
Bar Manager
Albuquerque Downs Casino
2013.06 - 2014.03
Food and Beverage Supervisor
BUFFALO THUNDER CASINO
2012.08 - 2013.06
Bartender
Sandia Resort & Casino
2005.05 - 2012.08