Sarah Aagte
Highlands Ranch,CO
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
10
10
years of professional experience
Work History
Rideshare
Lyft
Highlands Ranch, CO
09.2018 - Current
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Over 3.5 years with Lyft I've given almost 4000 rides and i have a 4.9 out of 5 customer rating
Rideshare Driver
Lyft And Uber
Lahaina, HI
09.2017 - 06.2021
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
Massage Therapist
Bird Of Paradise Spa
Kahului, HI
09.2014 - 09.2017
- Provided safe, effective and appropriate massage therapy techniques during customer appointments.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction
- Established relationships with clients to ensure growth of the business and returning clients as well as word of mouth advertising.
Education
Bachelor of Arts - Social Sciences
Washington State University
Pullman, WA04.2000
Massage Therapy
Cortiva Institute - Seattle
Seattle, WA03.2010
Medical Billing And Insurance
Bryman College
Everett, WA2004
Skills
- Maintenance and Repair
- Self-Motivated
- G-Suite
- Multitasking Abilities
- Google Workspace
- PPE Compliance
Timeline
Rideshare
Lyft
09.2018 - Current
Rideshare Driver
Lyft And Uber
09.2017 - 06.2021
Massage Therapist
Bird Of Paradise Spa
09.2014 - 09.2017
Bachelor of Arts - Social Sciences
Washington State University
Massage Therapy
Cortiva Institute - Seattle
Medical Billing And Insurance
Bryman College
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