SARAH AHMAD DAUD
Scotts,MI
Summary
Seasoned Supervisor at Charles River Laboratories, adept in performance management and staff development, significantly enhancing operational efficiency. Expert in process monitoring with a keen attention to detail, ensuring compliance and safety. Proven track record in mentoring and developing teams, leveraging verbal and written communication skills to achieve company objectives.
Overview
12
12
years of professional experience
Work History
Package Handler
FedEx
Portage, MI
12.2024 - Current
- Transported parcels between loading docks and delivery vehicles.
- Reported any lost or damaged items to supervisors immediately upon discovery.
- Maintained accurate inventory records of incoming and outgoing shipments.
- Maintained a clean work environment by removing debris from the loading dock area.
- Organized packages according to type, size, destination, and other specifications.
- Participated in regular safety meetings and training sessions.
- Adapted to various environmental conditions in warehouse and outdoor settings.
- Followed company policies and procedures for secure package handling.
- Worked flexible hours, including weekends and holidays, to meet business needs.
Supervisor
Charles River Laboratories
Mattawan, MI
04.2017 - 11.2024
- Charged with ensuring that studies run as scheduled, and that data objectives are met throughout.
- Investigated data discrepancies and completed the necessary paperwork.
- Maintained and enforced standards of cleanliness and organization.
- Processed personnel paperwork and generated weekly schedules to ensure efficiency in task completion.
- Developed and maintained effective relations with all company employees at various levels of the organization.
- Ensured compliance with workplace policies and safety objectives.
- Supervised staff and monitored performance throughout the facility.
- Delegated tasks to multiple employees while maintaining an efficient workplace atmosphere.
- Collaborated with peer supervisors to ensure that needs are met in all areas of operation.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
- Assisted with the revision or implementation of standard operating procedures for various policies and procedures
Equipment Technician
Charles River Laboratories
Mattawan, MI
02.2015 - 04.2017
- Performed troubleshooting duties to determine the cause of equipment failures, to avoid operational downtime.
- Inspected equipment for cleanliness, functionality, and safety on a daily basis.
- Managed work with little supervision.
- Mentored new technicians to aid in their transition into their new role.
- Kept the supervisor informed of job progression.
- Maintained communication with other shifts to ensure daily goals are met.
- Worked consistently overtime to ensure operational goals are met in various areas.
- Responsible for promoting a safe and clean working environment.
Certified Nurses Aide
Friendship Village
Kalamazoo, MI
03.2013 - 01.2015
- Provided quality care in accordance with resident care plans, policies, and procedures.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Observed and reported unusual symptoms and changes to charge nurse.
- Used mobility devices to transport patients.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Performed all tasks with a patient-centered approach, and increased patient satisfaction by focusing on comfort.
- Worked as part of a team to assist residents with physical therapies, per individualized care plans.
- Collected and recorded patients' vital signs as necessary.
- Provided behavioral, emotional support, and supervision for those with dementia and Alzheimer's.
Education
High School Diploma -
Parchment High School
Kalamazoo, MI06-2001
Skills
- Attention to detail
- Verbal and written communication
- Task delegation
- Process monitoring and improvement
- Performance management and staff development
- Schedule development
- Warehouse safety
- Adaptable to change
- Customer service
Certifications
- Assistant Laboratory Animal Technician - AALAS
- Laboratory Animal Technician - AALAS
Timeline
Package Handler
FedEx
12.2024 - Current
Supervisor
Charles River Laboratories
04.2017 - 11.2024
Equipment Technician
Charles River Laboratories
02.2015 - 04.2017
Certified Nurses Aide
Friendship Village
03.2013 - 01.2015
High School Diploma -
Parchment High School