Sarah Alderman
Milwaukee
Summary
Seeking to utilize communication, interpersonal, and organizational skills to complete tasks. Reliable, with good work ethics and the ability to adapt to new tasks.
Overview
14
14
years of professional experience
Work History
Account Resolution Rep 2
Children's Hospital of Wisconsin
Milwaukee
01.2024 - Current
- Processed billing inquiries and resolved discrepancies for clients in a timely manner.
- Verified insurance coverage and identified third-party payers for billing purposes.
- Wrote appeal letters to insurance companies for denial of claims.
- Contacted insurance companies to check status of claim payments.
- Collaborated with team members to resolve billing discrepancies promptly.
- Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
Behavioral Health Billing Follow Up Rep
Advocate Aurora Health
Milwaukee
10.2022 - 01.2024
- Collaborated with finance team to resolve payment issues or disputes.
- Submitted appeals on behalf of patients for denied claims.
- Analyzed customer accounts to identify discrepancies and resolve billing issues.
- Kept up-to-date with details of insurance plans and company requirements.
- Maintained up-to-date knowledge of all applicable laws related to billing activities.
Patient Account Receivable Team Lead
Granite Hills Hospital
West Allis
02.2022 - 10.2022
- Collaborated with other departments to develop effective solutions that meet customer needs.
- Ensured compliance with industry standards and regulations.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Collaborated with other departments to streamline processes and improve interdepartmental cooperation.
- Oversaw billing activities ensuring accuracy of accounts receivable transactions.
- Collected deposits or payments and arranged for billing.
Lead Fiscal Specialist
Waukesha County
Waukesha
08.2011 - 02.2022
- Provided training to staff on financial policies and procedures as needed.
- Implemented new procedures to improve efficiency of the fiscal process flow.
- Conducted research into any discrepancies discovered during reconciliation processes.
- Ensured compliance with all applicable federal, state, and local laws.
- Updated existing records with new or revised information as needed.
- Processed insurance verifications and authorizations for patient services.
Education
High School Diploma -
Milwaukee School of Languages
Milwaukee, WI06-2001
Some College (No Degree) - General Studies
Milwaukee Area Technical College
Milwaukee, WISome College (No Degree) - Yellow Belt - Lean Six Sigma
Waukesha County Technical College
Pewaukee, WISkills
- Insurance verification
- Claims submission
- Appeal writing
- Account reconciliation
- Process improvement
- Data entry accuracy
- Team collaboration
- Staff training
- Team leadership
Languages
French
Limited
Timeline
Account Resolution Rep 2
Children's Hospital of Wisconsin
01.2024 - Current
Behavioral Health Billing Follow Up Rep
Advocate Aurora Health
10.2022 - 01.2024
Patient Account Receivable Team Lead
Granite Hills Hospital
02.2022 - 10.2022
Lead Fiscal Specialist
Waukesha County
08.2011 - 02.2022
High School Diploma -
Milwaukee School of Languages
Some College (No Degree) - General Studies
Milwaukee Area Technical College
Some College (No Degree) - Yellow Belt - Lean Six Sigma
Waukesha County Technical College
Similar Profiles
Nelly MartínezNelly Martínez
Community Health Specialist at Children's Wisconsin (former Children's Hospital of Wisconsin)Community Health Specialist at Children's Wisconsin (former Children's Hospital of Wisconsin)
Marcy HunterMarcy Hunter
Speech-Language Pathologist at Children's Hospital of WisconsinSpeech-Language Pathologist at Children's Hospital of Wisconsin
Jesús Velarde-MoctezumaJesús Velarde-Moctezuma
Spanish Medical Interpreter at Children's Hospital of WisconsinSpanish Medical Interpreter at Children's Hospital of Wisconsin
Shantel WilsonShantel Wilson
Lead Patient Access Representative at Children's Hospital of Wisconsin - Milwaukee CampusLead Patient Access Representative at Children's Hospital of Wisconsin - Milwaukee Campus
Luciano SvetnickaLuciano Svetnicka
Digital Marketing Specialist at ZywaveDigital Marketing Specialist at Zywave