Sarah Alshuraidah
Wayne,NJ
Overview
6
6
years of professional experience
Work History
Crew Member - Section Leader
Trader Joe's
08.2021 - Current
- Conducted performance reviews to identify employee strengths and encourage professional development opportunities.
- Supervised, encouraged and evaluated cross-functional teams by coaching and empowering team members to meet production goals.
- Oversaw projects, equipment and manpower needs to properly allocate resources and training.
- Monitored production targets to meet company and customer demands.
BDC Service Representative
Park Ave BMW
08.2018 - 09.2020
- Achieved high level of customer service by assisting customers and assessing needs.
- Answered incoming customer calls to solve problems, enter orders and complete follow-up procedures.
- Assisted in resolving customer issues by competently responding to both internal and external customer requests.
- Provided exceptional service with knowledge of products and services.
Retail Sales Associate
IKEA
04.2017 - 12.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Education
Associate of Science - Exercise Science
Passaic County Community College
Paterson, NJ05.2022
Skills
- Staff Planning
- Work Order Analysis
- Consumer Behavior
- Loss Prevention Goals Monitoring
Timeline
Crew Member - Section Leader
Trader Joe's
08.2021 - Current
BDC Service Representative
Park Ave BMW
08.2018 - 09.2020
Retail Sales Associate
IKEA
04.2017 - 12.2019
Associate of Science - Exercise Science
Passaic County Community College