Summary
Overview
Work History
Education
Skills
Timeline
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SARAH ANAYA

sarahanaya2009@gmail.com,sarahanaya2009@gmail.com

Summary

Dynamic and detail-oriented professional with extensive experience at Walmart and Shearers Foods. Proven expertise in stocking shelves and maintaining safety standards, resulting in enhanced store organization and reduced product damage rates. Strong multitasking abilities and commitment to quality ensure optimal customer satisfaction and operational efficiency.

Overview

14
14
years of professional experience

Work History

Overnight Stcoker

Walmart
06.2023 - Current
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.

Food Service Worker

UMC
07.2022 - 06.2023
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Greeted customers at counter to fulfill requests and answer questions.

Floater/Packer Associate

Shearers Food Inc.
07.2017 - 11.2022
  • Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
  • Completed high-volume packing assignments quickly while maintaining strict quality standards.
  • Supported quality control efforts by inspecting products for defects before packaging.
  • Reduced product damage rates by carefully handling items during the packing process.
  • Kept accurate records of packed items, updating tracking systems as needed for easy reference later on in the process.
  • Collaborated with team members to ensure timely completion of daily packing tasks.

Call Center Representative

Convergys
03.2015 - 03.2016
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.

Packer Associate

Shearers Foods
04.2011 - 02.2015
  • Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
  • Completed high-volume packing assignments quickly while maintaining strict quality standards.
  • Supported quality control efforts by inspecting products for defects before packaging.
  • Reduced product damage rates by carefully handling items during the packing process.
  • Maintained clean and safe work environment, adhering to company safety regulations and policies.

Education

No Degree - Radiology

South Plains College
Lubbock, TX
05-2027

High School Diploma -

Monterey High
Lubbock, TX
05-2009

Skills

  • Stocking shelves
  • Stock rotation
  • Pallet jack operation
  • Product restocking
  • Label reading
  • Maintaining safety

Timeline

Overnight Stcoker

Walmart
06.2023 - Current

Food Service Worker

UMC
07.2022 - 06.2023

Floater/Packer Associate

Shearers Food Inc.
07.2017 - 11.2022

Call Center Representative

Convergys
03.2015 - 03.2016

Packer Associate

Shearers Foods
04.2011 - 02.2015

No Degree - Radiology

South Plains College

High School Diploma -

Monterey High

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SARAH ANAYA