Hi, I’m
Sarah Arellano
Dental Office Manager
Pompano Beach,FL
Opportunities Don't happen.You create them.
Chris Grosser
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
years of professional experience
5
years of post-secondary education
1
Certification
1
Language
Work History
Oceanside Gentle Dentistry Pompano Beach, FL
Dental Office Administrator
07.2023 - Current
Job overview
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Increased and stimulated new patient growth by supporting sales, marketing and promotional programs.
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
Cosmic Smiles Pediatric DentistryFort Lauderdale, FL
Pediatric Dental Office Manager
07.2019 - 05.2023
Job overview
- Manage patient scheduling and expedite patient flow through the practice
- Review patient records to ensure accuracy
- Oversee the processing of dental insurance claims.
- Develop and support marketing activities.
- Ensure operational readiness and presentation of the dental practice.
- Responded to patient queries and concerns to resolve issues in accordance with company policies and procedures, healthcare regulations and dental board standards.
- Expertly managed planning, scheduling and coordination of outpatient procedures.
- Verified insurance coverage and obtained pre-authorizations.
Kids Healthy SmilesPompano Beach, FL
Front Desk Receptionist
02.2019 - 07.2019
Job overview
- Schedule and register New Patients and insure all required documentation is completed.
- Performs necessary duties associated with checking patients in and out.
- Maintained the front desk and reception area in a neat and organized fashion.
- Efficiently performed insurance verifications.
- Organized marketing in the office (prepared the office for events, creating marketing material and meeting with different businesses in the neighborhood)
Journey Kids DentalFort Lauderdale, FL
Pediatric Dental Assistant/Marketing Coordinator/Treatment Coordinator
01.2014 - 01.2018
Job overview
- Proficient at handling a variety of customer service and administrative tasks and resolving customer issues with expediency.
- Successfully assist the dentist by performing four handed dentistry and other chair side duties
- Maintain clear, organized dental records and reports
- Competently expose dental x-rays.
- Capably perform prophylaxis in the absence of periodontal disease or gingivitis.
Education
Village School High SchoolGreat Neck, NY
Diploma from General Studies
09.1996
Sanford Brown InstituteFort Lauderdale, FL
Dental Assistant
08.2013
Skills
Dependable and Responsible
Excellent Communication
Staff Management
Certification
Certified Dental Assistant
Align
Certification in iTero scanning
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Dental Office Administrator
Oceanside Gentle Dentistry
07.2023 - Current
Pediatric Dental Office Manager
Cosmic Smiles Pediatric Dentistry
07.2019 - 05.2023
Front Desk Receptionist
Kids Healthy Smiles
02.2019 - 07.2019
Certified Dental Assistant
04-2014
Pediatric Dental Assistant/Marketing Coordinator/Treatment Coordinator
Journey Kids Dental
01.2014 - 01.2018
Sanford Brown Institute
Dental Assistant
08.2013
Village School High School
Diploma from General Studies
09.1996