Grace Kay
Bakerstown,PA
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
2
2
years of professional experience
Work History
Customer Service Assoicate
Fit 4 Boxing Club
2023.08 - Current
- Greeted arriving members and ensured their timely check-in for fitness classes.
- Assisted new guests in selecting appropriate fitness membership levels and facilitating enrollment.
- Answered gym phone calls and provided appropriate assistance.
- Provided support to fitness instructors when required.
- Cleaned gym after all classes have concluded and locked up for the night.
Greeter
Eat'n Park
2022.07 - 2023.07
- Acknowledged and seated guests upon their arrival to the restaurant, while providing menus and assisting them with drink orders.
- Assisted team members with various tasks, including bussing tables and delivering food and drink orders.
- Assembled to-go orders for guests and efficiently completed the check-out process.
Education
High School Diploma -
Pine Richland High School
Pine Richland, PA 06.2025
Skills
- Customer Service
- Customer Support
- Problem Resolution
- Team Collaboration
- Guest Services
- Stock replenishment
- Product and service knowledge
Timeline
Customer Service Assoicate
Fit 4 Boxing Club
2023.08 - Current
Greeter
Eat'n Park
2022.07 - 2023.07
High School Diploma -
Pine Richland High School
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