Sarah Baalbaki
Hillsborough, CA,CA
Summary
Motivated and results-driven professional with a robust background in customer experience and commercial real estate. Skillful in managing client interactions to elevate satisfaction levels and propel brand success. I bring extensive expertise in cultivating positive customer experiences and navigating the complexities of commercial real estate transactions. With a demonstrated track record of optimizing processes, I have led streamlined operations and heightened performance. My passion for innovation fuels my commitment to delivering exceptional results, and I am eager to contribute my skills to dynamic and forward-thinking environments.
Overview
4
4
years of professional experience
Work History
Co Founder & Workspace Solutions Manager
Teamworks Executive Suites
01.2020 - Current
- Created high-end workspace solutions for entrepreneurs, small businesses, and remote workers, meeting their specific needs.
- Accomplished multiple tasks within established timeframes.
- Developed fully-furnished smart offices with advanced technology for seamless productivity.
- Established partnerships with renowned tech companies like Microsoft and Google, offering exclusive access to cutting-edge tools and resources.
- Provided prestigious locations that foster collaboration, networking, and innovation.
- Implemented premium professional services, enhancing the work experience with administrative support and reception services.
- Customized workspace solutions to meet the unique requirements of entrepreneurs and small teams.
- Delivered exceptional customer service, addressing specific needs and preferences.
- Built a reputation for professional and comfortable work environments, boosting productivity and success
Customer Experience Coordinator
Ferrari Of Silicon Valley
07.2021 - 12.2022
- Established strong relationships between clients and dealership through client experience services and after sales programs
- Worked with Marketing Administrator to ensure the monthly budget is aligned with plan and complete end-of-month monthly budget/coop reviews with the management team.
- Maintained communication with internal teams and agencies throughout the month on the marketing campaign status and current work-in-progress to ensure deadlines are met.
- Provide Ferrari S.p.A. with all required sales and other requisite reports in a timely manner.
- Attended monthly meetings with GMs and team to review prior month’s successes/challenges, review new programs and opportunities for the next month, and set 30-day outcomes, goals, and campaign messaging/strategy.
- Assisted with events and aspects of the planning process, including collaboration with subcontractors, venue identification, menu development, printing and design of materials.
Education
Bachelor of Arts - Communication
Santa Clara University
Santa Clara, CA06.2022
Skills
Skills:
- Partnership Development,
- Customer Service Excellence
- Data Analysis & Reporting
- Project Management
- Administrative Support
- Customization & Tailoring Solutions
- Problem-Solving & Priority Management
- Attention to Detail, Networking & Collaboration
- Proactivity & Continuous Improvement
Languages: Native English and Advanced Farsi
Interests: Traveling, Communications, Design, Music, Outdoor Activities, Photography, Film, Art
Timeline
Customer Experience Coordinator
Ferrari Of Silicon Valley
07.2021 - 12.2022
Co Founder & Workspace Solutions Manager
Teamworks Executive Suites
01.2020 - Current
Bachelor of Arts - Communication
Santa Clara University
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