Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Sarah Ball

Tempe,AZ

Summary

Strategic and results-driven Program Management Leader with experience delivering large-scale automation and technology programs across global operations. Skilled at translating ambiguous business strategies into executable solutions, aligning product, engineering, and operations teams to drive efficiency, scalability, and measurable impact. Recognized for championing sustainable practices and building mechanisms that outlast individual projects, while mentoring and empowering junior leaders to grow into future managers. Adept at fostering collaboration, strengthening culture, and influencing senior stakeholders through data-driven insights and clear communication. Passionate about simplifying complexity and creating solutions that scale.

Overview

12
12
years of professional experience

Work History

Senior Program Manager

Amazon
02.2024 - Current
  • Drove strategic roadmapping for Amazon Last Mile Supply Chain's 2026 Operational Plan, influencing $154M+ in projected 2026 cost savings through long-term automation and labor planning investments.
  • Led the full North America rollout of Short Term Planning Application, Amazon's novel Tier 1 capacity planning system, enabling short-term labor planning automation and increasing Amazon's package attainment by 30M units (an annualized cost savings of ~$82.7M), by increasing customer adoption from 46% to 92% over two months.
  • Designed and maintain scalable reporting dashboards with tailored views for product, operations, and leadership stakeholders; deliver weekly data reviews to Directors that inform prioritization, feature tradeoffs, and investment decisions across programs.
  • Built cross-functional advisory boards and feedback loops with VPs, Directors, and Senior Operators, improving transparency, accelerating issue resolution, and preventing escalations.
  • Delivered a capacity efficiency initiative projected to save $40M annually by eliminating systemic over-forecasting in labor planning. Identified and formalized an undocumented process into a technical requirement, gained VP-level alignment across tech and operations, and expedited integration into the automation roadmap in time for 2025 peak season readiness.

Sr. Project Compliance Manager

American Real Property Management
12.2022 - 05.2023
  • Managed large multi-site projects across California, ensuring compliance with fair housing laws, environmental regulations, and HUD requirements.
  • Represented the company during on-site HUD/TCAC audits and reviews, ensuring that all documentation and procedures met state and federal protocols.
  • Implemented process improvements and developed automated management tools resulting in a 66.7% reduction in audit findings per housing project.

Project Compliance Manager

American Real Property Management
08.2022 - 12.2022
  • Responsible for the on-time certification of multi-family housing projects under Section8 and California Tax Credit programs, ensuring strict adherence to regulatory standards and deadlines.
  • Fostered collaborative partnerships with property managers and owners, providing expert guidance and strategic recommendations on best practices.

Founder/Director of Marketing & Operations

Blue Lotus Aquaculture, LLC
01.2018 - 08.2022
  • Developed and executed short and long-term growth strategies, budgets, and forecasts.
  • Managed invoicing, P&L oversight, and implemented innovative sustainability marketing strategies that led to a 25% increase in sales YOY.
  • Analyzed market trends and customer behavior to optimize marketing efforts, resulting in a 10% increase in customer engagement.
  • Collaborated with cross-functional global teams to ensure efficient supply chain management and cost reduction.

Assistant Instructor in Writing

Thrive Scholars (University of Chicago)
06.2022 - 06.2022
  • Taught high-level writing, analysis, and rhetoric to new high school graduates from historically excluded communities to prepare them for college and beyond.
  • Developed and implemented a teaching approach that incorporated varied learning styles into lessons that prepared students to effectively interpret, communicate, persuade, and analyze written and oral language.
  • Observed and evaluated students' behavior and academic progress and made recommendations for lesson advancement.

Associate Producer - Post-Production

Warner Brothers, Inc.
09.2015 - 01.2018
  • Developed and executed marketing strategies for DC Collectibles targeting youth audience on YouTube Kids, generating an increase in views and subscriptions.
  • Managed relationships with corporate licensing partners such as Lego, Mattel, and Hasbro, increasing partnership revenue.
  • Created original scripted content for consumer marketing show DCKids, enhancing brand visibility.

Assistant Editor

Warner Brothers, Inc.
01.2014 - 09.2015
  • Managed digital assets for two DC Entertainment productions, ensuring brand consistency.
  • Created and edited consumer marketing content for YouTube using Adobe Premiere Pro software, resulting in increased engagement.
  • Utilized Adobe Photoshop and After Effects to create visually appealing marketing materials, including thumbnails and animated chyrons, improving click-through rates.

Education

Certificate - Strategic Technology Roadmapping & Innovation

Massachusetts Institute of Technology
Cambridge, MA
03-2026

MBA -

University of Maryland
Adelphi, MD
12.2023

BA - History

University of Maryland
Adelphi, MD
12.2011

Skills

  • AI-Enabled Productivity
  • Product Lifecycle Management
  • Stakeholder Engagement & Influence
  • Team Building/Mentorship
  • Presentation and Public Speaking
  • Executive Communication & Narrative Writing
  • Strategic Technology Planning

Websites

Timeline

Senior Program Manager

Amazon
02.2024 - Current

Sr. Project Compliance Manager

American Real Property Management
12.2022 - 05.2023

Project Compliance Manager

American Real Property Management
08.2022 - 12.2022

Assistant Instructor in Writing

Thrive Scholars (University of Chicago)
06.2022 - 06.2022

Founder/Director of Marketing & Operations

Blue Lotus Aquaculture, LLC
01.2018 - 08.2022

Associate Producer - Post-Production

Warner Brothers, Inc.
09.2015 - 01.2018

Assistant Editor

Warner Brothers, Inc.
01.2014 - 09.2015

BA - History

University of Maryland

Certificate - Strategic Technology Roadmapping & Innovation

Massachusetts Institute of Technology

MBA -

University of Maryland

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