Sarah Balliet
Irmo,SC
Summary
Relocating back to Pennsylvania in May 2026.
Proactive, goal-oriented professional with a strong foundation in time management and problem-solving, recognized for reliability and adaptability in dynamic environments. Demonstrates a swift capacity to learn and apply new skills, contributing effectively to team success and organizational growth. Committed to leveraging expertise in social services and program development to ensure the delivery of quality services while maintaining compliance. Skilled in developing policies and procedures that enhance operational efficiency and support strategic objectives.
Overview
18
18
years of professional experience
Work History
Case Manager (SC) Supervisor
Richland/Lexington DSNB
Irmo
12.2024 - Current
- Supervised a team of 10 case managers with caseloads between 45-60 consumers each.
- Supervised the coordination of comprehensive case management services for diverse populations, ensuring access to necessary resources.
- Developed individualized support plans based on client assessments and needs analysis, and guided case managers to complete support plans ensuring compliance with deadlines and state requirements.
- Ensured timely compliance with deadlines and regulatory requirements to support team efficiency.
- Facilitated collaboration among multidisciplinary teams to improve client outcomes and service delivery.
- Provided training and mentorship to case managers, fostering a supportive learning environment.
- Implemented best practices for my team in case documentation, enhancing accuracy and compliance with regulatory standards.
- Advocated for clients' rights and needs within community services, promoting awareness of available resources.
Director of Lifesharing
CARES
Tamaqua, PA
02.2015 - 07.2023
- Oversaw residential, respite, and community services divisions.
- Managed fiscal aspects: budget, expenses, billing, stipend payments.
- Incident Management team lead, quality management team lead, Certified Investigator.
- Led recruitment of staff, supervised 9 case managers, home and community supervisor, 15 staff, and 60 homes.
- Recruited contract providers.
- Maintained public relations with county and government agencies.
- Provided agency-wide training and case manager supervision.
- Maintained department compliance with all 6500 regulations and passed annual licensing inspections.
TSS Behavior Support
Pathways
Pottsville, PA
01.2013 - 01.2015
- Provided 1:1 behavior support to children with autism or IDD in a home or classroom setting
- Modeled and transferred skills to parents and classroom staff
- Completed documentation in a timely and accurate manner
Special Education Teaching Assistant
Mahanoy Area School District
Mahanoy City, PA
01.2012 - 01.2013
- Provided 1:1 classroom support to a student with ASD.
- Provided behavior interventions as determined by the special education teacher, TSS, and behavior specialist.
- Assist student with ADL’s
Owner
I Said “Read Me”
Tamaqua, PA
01.2010 - 01.2012
- Owned and operated an independent bookstore and coffee shop
- Retail management, sales, staff supervision, marketing, payroll
- Event planning and coordination
Technical Support
Leader Data Processing (LDP)
Hazleton, PA
01.2008 - 01.2010
- Provided help-desk technical support for IEP Writer and Child Count software
- Provided in person training to teachers on software
- Provided second level escalation technical support for help desk issues and beta testing for new updates
Education
Bachelor's - Psychology
Southern New Hampshire University
Manchester, NH06-2013
Associates - Network Administration
McCann School of Business and Technology
Pottsville, PA09-2007
Skills
- Communication skills, Leadership
- Time management, program growth
- Problem-solving
- Computer literacy, public relations, recruiting, and budgeting
- Autism and IDD experience
- Employee training
- Performance metrics, Documentation review
- Regulatory compliance, Risk analysis, and mitigation
- Complaint investigation
- QA&I and IM
Timeline
Case Manager (SC) Supervisor
Richland/Lexington DSNB
12.2024 - Current
Director of Lifesharing
CARES
02.2015 - 07.2023
TSS Behavior Support
Pathways
01.2013 - 01.2015
Special Education Teaching Assistant
Mahanoy Area School District
01.2012 - 01.2013
Owner
I Said “Read Me”
01.2010 - 01.2012
Technical Support
Leader Data Processing (LDP)
01.2008 - 01.2010
Associates - Network Administration
McCann School of Business and Technology
Bachelor's - Psychology
Southern New Hampshire University