Sarah Barb
Mathias,WV
Summary
With my work history, I have strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
18
18
years of professional experience
Work History
Community Bank Manager
Summit Community Bank
01.2022 - Current
- Develop strong customer base providing exceptional personalized service.
- Coach and mentor staff to help improve job performance.
- Build strong relationships with local businesses, both current clients and prospects.
- Manage banking operations for day to day transactions, ensuring accuracy and compliance with regulations.
- Sponsor Events & Community Envolvement.
Contact Center Representative
Summit Community Bank
10.2010 - 01.2022
- Provided exceptional customer service, listening to inquiries and offering personalized solutions.
- Participated in regular team meetings.
- Navigated multiple programs simultaneously, to handle customer inquiries.
- Managed high call volume while remaining focused on delivering excellent customer experiences.
- Worked closely with other representatives and employees to resolve client problems and issues.
Teller
Summit Community Bank
01.2007 - 10.2010
- Daily cash drawer balancing.
- Assisted in branch and vault balancing.
- Processed customer transactions promptly.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Education
High School Diploma -
East Hardy High School
Baker, WV05-2005
Skills
- Operational Efficiency
- Community Networking
- Fraud prevention
- Branch Administration
- Cash Management
- Banking operations
- Willing to Learn
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Reliability
- Excellent Communication
Timeline
Community Bank Manager
Summit Community Bank
01.2022 - Current
Contact Center Representative
Summit Community Bank
10.2010 - 01.2022
Teller
Summit Community Bank
01.2007 - 10.2010
High School Diploma -
East Hardy High School
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