Sarah Barger
Sioux City,IA
Summary
A results-oriented professional with a passion for building meaningful connections, combining strong sales expertise in generating leads and closing deals with a compassionate social work background to understand client needs and provide impactful support, fostering long-term relationships while advocating for positive outcomes.
Overview
9
9
years of professional experience
Work History
Community Lead Generator
Aetna
Sioux City, IA
10.2022 - Current
- Strategically plan and market Medicare Advantage plans to drive sales across Iowa, Nebraska, and South Dakota.
- Promote agent success by planning and implementing sales and educational events.
- Train and manage up to 15 agents for sales and educational events.
- Direct an execution plan and coordinate resources and staffing (e.g., vendors, partners, sales agents, etc.) to ensure the success of external conferences, meetings, and community events.
Owner
Self-Employed
Sioux City, IA
11.2021 - Current
- Compose descriptions of merchandise for posting to online storefronts, auction sites or other shopping websites.
- Create detailed product listings with photographs, descriptions, and prices.
- Resolve customer concerns and answered questions quickly to maximize satisfaction.
- Analyze competitor pricing models to stay ahead of the competition.
- Calculate revenue, sales and expenses using financial accounting or spreadsheet software.
- Maintain high feedback ratings from customers by responding quickly to questions and problems.
- Utilize analytics tools to track sales performance, identify trends, and optimize pricing strategies.
Level of Care Assessor
Amerigroup
Sioux City, IA
03.2021 - 11.2021
- Administered Level of Care Assessments (InterRAI-HC, Pediatrics InterRAI-HC, Off-Year Assessments, Targeted Case Management Comprehensive Assessments, and InterRAI-Community Mental Health) for Iowa Medicaid Waiver members.
- Completed documentation accurately and in a timely manner.
- Maintained accurate records of all assessment activities, including participant information, test scores and session notes.
Community Outreach Representative
UnitedHealthcare
Sioux City, IA
09.2019 - 02.2021
- Responsible for developing valued partner relationships directly with community-based organizations, external entities, venues, and qualified agents for the purpose of creating, enabling, and nurturing membership retention, growth, and sales opportunities.
- Planned, implemented, and coordinated sales and non-sales events for all assigned products.
- Obtained a Health Producer License for Iowa and Nebraska.
- Created and distributed promotional materials such as flyers, brochures, posters, and newsletters to targeted communities.
- Trained and managed up to 10 agents for sales and educational events.
Level of Care Assessor
UnitedHealthcare
Sioux City, IA
07.2018 - 07.2019
- Administered Level of Care Assessments (InterRAI-HC, Pediatrics InterRAI-HC, Off Year Assessments, Targeted Case Management Comprehensive Assessments, and InterRAI-Community Mental Health) for Iowa Medicaid Waiver members.
- Obtained the necessary medical records for all assessments.
- Maintained accurate records of all assessment activities, including participant information, test scores and session notes.
Community Based Case Manager
UnitedHealthcare
Sioux City, IA
01.2016 - 07.2018
- Collaborated with interdisciplinary teams to ensure that all client assessments were completed accurately and in a timely manner.
- Assessed clients' needs, developed service plans, and monitored progress towards goals.
- Obtained and authorized Home and Community-Based Services for Iowa Medicaid Waiver members.
- Facilitated communication between clients, families, caregivers, social services, and other agencies to ensure client needs were met.
- Provided crisis intervention support for clients in emergency situations.
- Maintained accurate case records and documentation according to company guidelines.
Education
Bachelor of Arts - Social Work
University of Northern Iowa
Cedar Falls, IA05.2010
Skills
- Medicaid Expertise
- Medicare Expertise
- Team Collaboration
- Community Relations Development
- Strong Verbal and Written Skills
- Strategic Treatment Planning
- Attention to Detail
- Conflict Resolution
- EMR Systems (Facets, Salesforce, Quickbase)
- Independent Judgment
- Training and Management
Accomplishments
Consistently in the top 10% performing Community Lead Generators for leads generated nationwide.
Presented training information on numerous National CLG Calls, along with the 2025 National AEP Conference Training.
Awards
Dean's List
Timeline
Community Lead Generator
Aetna
10.2022 - Current
Owner
Self-Employed
11.2021 - Current
Level of Care Assessor
Amerigroup
03.2021 - 11.2021
Community Outreach Representative
UnitedHealthcare
09.2019 - 02.2021
Level of Care Assessor
UnitedHealthcare
07.2018 - 07.2019
Community Based Case Manager
UnitedHealthcare
01.2016 - 07.2018
Bachelor of Arts - Social Work
University of Northern Iowa
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