Manage claims for reimbursement as a Professional Biller with accuracy to secure payment within the Revenue Cycle Dept
Manage numerous work ques for denials and front-end rejection associated with Medicare, Medicaid, Commercial and BCBS insurances
As a Financial Counselor: Obtained and secured insurance for patients that were uninsured or under insured
Performed financial screenings to qualify patients for hospital discounts and programs
Gathered financial data and documents for program approval
Met with patients and discussed insurance goals to meet health care needs
As a Patient Register: Greeted patients upon arrival as first point of contact, giving instructions, directions and providing resources to patients as needed
Ran estimates and collected payments for upcoming tests and procedures
Registered patients for outpatient testing for lab and diagnostic testing which included verifying insurance and obtaining authorizations, gathering personal demographics and insurance information from patients
Provided Team leadership during Covid acting as team leader and providing resources to staff, mentoring and training new employees
Ordered and maintained supplies for our department weekly
Maintained a cash deposit box accurately on a daily basis
As a Clinical Assistant/Unit Secretary + Nurse Assistant: Worked closely with care managers for admissions, transfers and discharges for post hospital discharge
Prepared charts and paper work for transfers to psych, rehab, ECF facilities
Carried out physician orders utilizing EPIC computer program
Assisted nurses and patients at bedside performing bedside care
Medical Receptionist
Dr. Tayeb
Rochester, MI
01.2010 - 01.2011
Answer telephones, enter patient demographics into computer system including insurance information and diagnosis
Scan patient records into computer
Make follow up calls to patients who need appointments or procedures
Provide office support, make appointments, copy and filing charts
Obtained diagnosis codes for medical billing department
Health Unit Coordinator/Telemetry Cardiac Technician/Nurse Assistant
Cottage Hospital
Grosse Pointe, MI
01.1994 - 01.2000
Acted as a HUC on various nursing units within the hospital as a first point of contact
Transcribed Drs orders, performed and carried out orders from physicians by way of order entry
Performed duties as a certified Telemetry Technician monitoring and interpreting the cardiac rhythms of patients for nursing staff
Cross-trained as a nurse assistant and performed bedside care on a 16-bed cardiac unit
Utilized the paging system to page physicians and hospital staff
Answered and rerouted incoming calls
Health Unit Coordinator
Crittenton Hospital
Rochester, MI
01.1995 - 01.1996
Transcribed and processed all physician orders by order entry
Made changes to the medication record as needed
Answered telephones, copied and faxed patients records on a rehabilitation and pediatric unit
Prepared charts for admission, transfers and discharges