Enterprise EDU Account Manager 3 Years 1 Month Formlabs | 10.2023 - Current
Assisted clients in evaluation of SLS/SLA 3D printing technology and helped validate through custom prints, ROI analysis, product demos etc.
Developed creative new content to nurture both net new and existing client growth
Prospected and researched industry trends to develop effective outreach strategy that aligned with business goals
Established and maintained relationships with clients in EDU space through calls, product demos, site visits
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Inside Sales Manager, New Business 9 Months Formlabs | 03.2022 - 12.2022
Managed team of 6-8 reports with yearly quota of $3.15mil with YTD attainment of $3.01mil which is roughly 97% to target
Screened, interviewed and hired new reps.
Developed training opportunities for reps to expand product knowledge and build sales acumen
Held team to KPIs of 50+ dials/ day
Ran weekly 1 on 1 meetings with reps as well as EOW KPI syncs
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Inside Sales Team Lead 7 Months Formlabs | 08.2021 - 03.2022
Maintained team quota of $1.91mil with 93% achievement and exceeded individual quota at 126% to goal
Trained/onboarded new reps on technology and sales methods to build highly-knowledgeable and successful skillset.
Acted as liaison & mentor between management and rep
Assisted with hiring process of new reps
Used consultative sales approach to understand and meet customer needs.
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Senior/Account Manager, Inside Sales 1 Year 7 Months Formlabs | 08.2020 - 03.2022
Carried Yearly quota of $1.25mil and closed $1.6mil roughly 126% to goal
Utilized strong prospecting skills by finding net new business and up-selling and cross-selling into existing customers
Managed Key accounts and maintained long-term relationships with clients while using resources like CSM and SEs.
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Senior/Product Specialist 1 Year 5 Months Formlabs | 03.2018 - 08.2019
Outbound responsibilities included:
Research, prospect, and converted net new leads into CRM from untapped market sectors
Collaborated with Senior reps and dug into existing businesses and tried to upsell/cross sell to new customers
Made over 30+ outbound dials/ day and set up 20 meetings/month
Inbound responsibilities included:
Managed inbound sales inquiries via phone and email and Drift chat
Resolved Service requests appropriately and ensured great customer service throughout
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
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Quality Control Technician 6 Months Orion Industries | 09.2017 - 03.2018
Performed first/final article inspection with variety of measurement tools to ensure compliance to customer design needs and spec.
Inspected raw materials for production and resolved any issues that arose on manufacturing floor
Proposed corrective actions to address recurring quality issues
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