Summary
Overview
Work History
Education
Skills
Volunteering
Languages
Timeline
Generic

Sarah Berube

Indianapolis,IN

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Productive Material Handler offering six years of demonstrated experience in warehouse operations. Committed to safety and cleanliness in workplace. Dedicated to learning new skills and accepting tasks of increased responsibility. Hardworking Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.

Overview

8
8
years of professional experience

Work History

Team Leader

Federal Express
06.2023 - Current
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.

Material Handler

Federal Express
06.2018 - 06.2023
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Prevented product damage by carefully loading and unloading materials using appropriate equipment.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Attached identifying tags to containers to mark with identifying shipping information.

Hostess

Texas Roadhouse
01.2016 - 08.2018
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Used cash registers and credit card machines to cash out customers.

Education

High School Diploma -

Ben Davis
Indianapolis
05.2018

Skills

  • Teamwork and Collaboration
  • Cash Handling
  • Material Handling
  • Positive Attitude
  • Safety
  • Workplace Cleanliness
  • Clean Background Check
  • Willing to Learn
  • Detail Oriented
  • Guest Relations

Volunteering

Volunteered at the zoo for the Zoo Boo event held around Halloween in 2019.

Languages

Sign language
Elementary

Timeline

Team Leader

Federal Express
06.2023 - Current

Material Handler

Federal Express
06.2018 - 06.2023

Hostess

Texas Roadhouse
01.2016 - 08.2018

High School Diploma -

Ben Davis

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Sarah Berube