Sarah Blake
Springdale,AR
Summary
Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.
Overview
7
7
years of professional experience
Work History
Manager, Billing & Revenue Cyle
Walmart Health
02.2023 - Current
- Implemented Epic automation and innovation to improve efficiency and Accounts Receivable by 3%
- CRM and vendor relationship management
- Research complex bill review data to identify trends and implement best practices by building and analyzing reports for 50 states
- Ensured compliance by researching changes to federal, state, and local laws/regulations that impact insurance payment of medical bills
- Served as subject matter expert by educating internal Walmart Health teams about bill review process and Epic system changes (i.e Legal, 3rd party administrators, etc.)
- Generated reports detailing key metrics such as days in accounts receivable, denial rate.
- Developed strategies to reduce denials, improve accounts receivable, and enhance revenue cycle performance.
Pricing Support Analyst- National Accounts
JB Hunt Transport
04.2021 - 12.2022
- Processed and manipulated large data sets from information obtained via CRM tool for National Accounts and Global Forwarding team
- Reviewed various types of operational documents to ensure accuracy
- Processed and manipulated large data sets received from Pricing Management and revert data to customer’s original format
- Managed the timely completion of multiple projects with completing priorities
- Published pricing data into pricing database for accurate invoice and billing
- Validated new and existing fuel programs for accurate billing
- Researched and audit published data to identify root cause of billing inaccuracies
Business Office Manager
Reliance Healthcare Management
03.2020 - 04.2021
- Monitored and guided monthly revenue cycle operations of $500,000
- Ensured compliance with state regulations and company policies
- Prepared and presented financial reports to senior management weekly, monthly, and quarterly
- Managed aging accounts and collections process
- Reconciled accounts monthly
- Collaborated with cross-functional teams to develop operational strategy and drive process flow
- Oversaw the daily accounting functions of the facility in accordance with current accepted accounting principles
Administrator
Autumn Place Assisted Living
05.2019 - 03.2020
- Managed daily operations of facility
- Revised and implemented facility procedures which improved efficiency and effectiveness
- Conducted performance reviews, and continuing education for team members in all departments
- Reduced operating expenses by 20%
- Ensured the provision of quality service by building strong relationships with residents and staff
- Maintained compliance with state regulations and company policies
Business Office Manager
Reliance Healthcare Management
03.2017 - 05.2019
- Partnered with cross-functional teams to secure new revenue
- Completed financial projects timely
- Managed revenue cycle of $350,000
- Key contributor in the most profitable year in facility history
- Decreased facility’s aging accounts by 15% in two quarters
- Avoided $90,000 of projected write offs in 2018
Education
Bachelor of Science in Health Science- Health Services Administration -
University of Central Arkansas
Skills
- Microsoft Suite
- Excel (Pivot Tables, VLOOKUP)
- Power BI
- EPIC Certified- ARCR Resolution
Revenue Cycle Management
Data Analytics
Workflow Documentation
Project Planning and Implementation
Process Improvement
Slicer Dicer
People Leader
Communication
Problem Solving
Timeline
Manager, Billing & Revenue Cyle
Walmart Health
02.2023 - Current
Pricing Support Analyst- National Accounts
JB Hunt Transport
04.2021 - 12.2022
Business Office Manager
Reliance Healthcare Management
03.2020 - 04.2021
Administrator
Autumn Place Assisted Living
05.2019 - 03.2020
Business Office Manager
Reliance Healthcare Management
03.2017 - 05.2019
Bachelor of Science in Health Science- Health Services Administration -
University of Central Arkansas
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