Sarah Blanchard
Jackson
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Hardworking with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Customer Service and Backup House Management
Burlington Stores, Inc.
Jackson
10.2024 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Managed inventory and supplies when needed.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked with cross-functional teams to achieve goals.
- Identified needs of customers promptly
- Prioritized and organized tasks to efficiently accomplish service goals.
- Managed time effectively to ensure tasks were completed on schedule.
Food and Service and Production Manager
Jackson Parlor
Jackson
05.2017 - 09.2024
- Developed performance metrics to track progress against established goals.
- Supervised production schedules, production quality and on-time delivery.
- Provided top product quality control and inventory management.
- Ensured that all safety policies and regulations were followed in accordance with company.
- Trained new employees on restaurant policies, procedures, and customer service standards.
- Reviewed daily task list with employees and assigned tasks for completion.
- Hired and trained new food service personnel to maintain high productivity levels of staff.
- Monitored food preparation methods, portion sizes, and presentation to ensure quality standards were met.
- Managed inventory levels, ordering supplies as needed to maintain stock.
- Responded to customer concerns efficiently, accurately.
- Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
- Managed cash flow, overseeing daily receipts and bank deposits.
Education
High School Diploma -
Tomlinson School of Technology
Jackson, Michigan 05-2007
Skills
- Data management
- Inventory management
- Quality control
- Production scheduling
- Team leadership
- Customer service
- Effective communication
- Problem solving
- Time management
- Attention to detail
- Multitasking Abilities
- Good Telephone Etiquette
- Dependable and responsible
- Communication
Timeline
Customer Service and Backup House Management
Burlington Stores, Inc.
10.2024 - Current
Food and Service and Production Manager
Jackson Parlor
05.2017 - 09.2024
High School Diploma -
Tomlinson School of Technology