Overview
Work History
Education
Skills
Timeline
Generic

Sarah Bope

Council Bluffs,IA

Overview

8
8
years of professional experience

Work History

Main Banker

Prairie Flower Casino
Carter Lake, Iowa
09.2022 - 04.2024
  • Accurately gathered, recorded and correctly evaluated data necessary to assist patrons, interview patrons who have won to accurately gather information needed for reporting to IRS and management.
  • Received checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  • Examined checks for endorsements and to verify other information such as dates, bank names, identification of the person receiving payments and the legality of the documents.
  • Monitored bank vaults to ensure cash balances are correct.
  • Entered customers' transactions into computers to record transactions and issue computer generated receipts.
  • Counted currency, coins and checks received, by hand, and use currency county machine, prepare for deposit or shipment to branch banks or the Federal Reserve Bank.
  • Identified transaction mistakes when debits and credits do not balance.
  • Balanced cash drawers and reconciled discrepancies between physical cash and computer records.
  • fix ATM daily
  • Trained new staff members on proper banking procedures and processes.
  • Balanced bank's vault of daily cash for withdrawals and deposits.

Cage Cashier

Prairie Flower Casino
Carter Lake, Iowa
02.2022 - 09.2022
  • Complied with all gaming regulations.
  • Converted currency for gaming patrons using gaming checks, coupons.
  • Maintained confidentiality of customer transactions.
  • Counted funds and reconciled daily transactions to balance books.
  • Determined cash requirements for windows.
  • Maintained security over cash drawer.
  • Balanced all money transactions and paperwork.
  • Provided custom service to all guests.
  • Verified customer identification to ensure compliance with gaming regulations.
  • Greeted customers and answered inquiries regarding services.
  • Received large amounts of cash from customers

Table Games Dealer

Ameristar Casino
Council Bluffs, IA
12.2019 - 03.2021
  • Performed functional game duties quickly by efficiently handling money and chips.
  • Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
  • Provided gambling chips and coin money in exchange for legal currency for players to join in games.
  • Monitored behavior of players while dealing cards in various games, observing individuals for possible cheating.
  • Answered questions from patrons regarding house rules or gaming regulations.
  • Dealing cards or rolling dice
  • Determining winners and payout
  • Exchanging money for chips

Table Games Dealer

Horseshoe Casino
Council Bluffs, IA
07.2017 - 12.2019
  • Dealt table games professionally and accurately.
  • Dealing cards or rolling dice
  • Determining winners and payout
  • Exchanging money for chips
  • Detecting cheaters and preventing cheating and scamming
  • Solving disputes and handling problematic customers
  • Utilized appropriate strategies when dealing specific games.
  • Provided friendly customer service to guests at the casino table games area.

Cashier

Kolhs
Council Bluffs, IA
06.2016 - 02.2017
  • Operate cash registers and handle cash transactions accurately and efficiently.
  • Greet and assist customers in a friendly and professional manner.
  • Scan and bag items accurately and promptly.
  • Provide information regarding products and services.
  • Promote and sell products and services to customers.

Education

High School Diploma -

Abraham Lincoln High School
Council Bluffs, IA
05-2018

Associate in Criminal Justice -

Iowa Western Community College
Council Bluffs, IA

Skills

  • Banking Software Knowledge
  • Account Reconciliation Proficiency
  • Conflict resolution techniques
  • Financial Analysis Competence
  • Game management
  • Understanding of gaming regulations
  • Patience and composure
  • Game rules knowledge
  • Money Handling Expertise
  • Keen observation
  • Strong mathematical skills
  • Problem-solving abilities
  • Decision-Making
  • Adaptability and Flexibility
  • Time management abilities
  • Organizational Skills
  • Relationship Building

Timeline

Main Banker

Prairie Flower Casino
09.2022 - 04.2024

Cage Cashier

Prairie Flower Casino
02.2022 - 09.2022

Table Games Dealer

Ameristar Casino
12.2019 - 03.2021

Table Games Dealer

Horseshoe Casino
07.2017 - 12.2019

Cashier

Kolhs
06.2016 - 02.2017

High School Diploma -

Abraham Lincoln High School

Associate in Criminal Justice -

Iowa Western Community College

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Sarah Bope