Results-oriented professional with extensive experience in strategic planning and operations management. Known for developing successful initiatives that improve efficiency and drive team performance. Committed to leveraging information for continuous improvement and impactful decision-making.
Work History
President
7 Years 1 Month
Eastern Missouri Alternative Sentencing Services | 07.2019 - Current
Led strategic initiatives to enhance alternative sentencing programs and reduce recidivism rates.
Developed partnerships with community organizations to expand service outreach and support systems.
Oversees budget management, ensuring efficient allocation of resources across multiple programs.
Evaluated program outcomes, utilizing data analysis to drive continuous improvement efforts.
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Managed crisis situations effectively while minimizing disruption to daily operations.
Enhanced company performance by implementing strategic plans and overseeing daily operations.
Prepares annual budget forecasts and monitored performance to meet organizational objectives.
E-Commerce Regional Manager
3 Years 6 Months
Walmart | 01.2016 - 07.2019
Led regional operations to enhance store performance and customer satisfaction.
Developed and implemented strategic initiatives to drive sales growth across multiple locations.
Mentored and trained management teams to improve operational efficiency and employee engagement.
Analyzed market trends and competitor strategies to inform regional business decisions.
Ensured compliance with corporate policies, safety regulations, and industry standards across all stores.
Collaborated with cross-functional teams to optimize inventory management and supply chain processes.
Managed budgeting, forecasting, and resource allocation to maximize profitability in the region.
Facilitated regular performance reviews to assess progress against objectives and identify improvement areas.
Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
Various Management Positions
16 Years 8 Months
WalMart | 05.1999 - 01.2016
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Used critical thinking to break down problems, evaluate solutions, and make decisions.
Education
Bachelor of Science - Business Management
University of Phoenix | 05-2005
Attended classes and did internship to minor in Psychology