Sarah Bott-Goins
Glen Carbon, IL,IL
Summary
Director of Clinical Services with exceptional interpersonal skills, robust expertise in patient care planning, and hands-on patient care experience. Proven track record in ensuring regulatory compliance and spearheading quality improvement initiatives. Proficient in optimizing operational efficiency and fostering interdisciplinary collaboration to enhance patient outcomes.
Overview
7
7
years of professional experience
Work History
Director of Clinical Services and RN Case Manager
Unity Hospice and Palliative Care
Collinsville, IL
02.2025 - Current
- Formulated patient care plans through active listening and collaboration with the interdisciplinary team, patients, and families, maintaining HIPAA compliance to continuously improve patient care and outcomes.
- Directly participated in multiple committees to optimize company operations, accreditation processes, and adherence to healthcare regulations.
- Directed onboarding and training initiatives, fostering a culture of continuous learning and professional growth, and performed regular staff evaluations.
- Supported the team in handling complex patient needs to enhance care coordination. Created staff schedules and.
- Reviewed assessments and managed daily operations to ensure compliance, fostering transparency with governing boards.
Staff Nurse
Gateway Regional Medical Center
Granite City, IL
09.2018 - 01.2019
- Provided direct patient care, including wound management and medication administration, as per physician directives while ensuring infection control.
- Maintained accurate electronic medical records in compliance with HIPAA regulations.
- Conducted patient and family education on care, treatment, procedures, and follow-up to support informed healthcare decisions.
Education
Associate of Science - Nursing Practice
Oakton Community College
Des Plaines, IL05-2018
Bachelor of Arts - Interdisciplinary Studies
Northeastern Illinois University
Chicago05-2015
Skills
- Regulatory compliance
- Quality improvement
- Electronic medical records
- Team collaboration
- Patient care coordination and implementation
- Clinical supervision
References
References available upon request.
Timeline
Director of Clinical Services and RN Case Manager
Unity Hospice and Palliative Care
02.2025 - Current
Staff Nurse
Gateway Regional Medical Center
09.2018 - 01.2019
Associate of Science - Nursing Practice
Oakton Community College
Bachelor of Arts - Interdisciplinary Studies
Northeastern Illinois University
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