
Results-oriented Store Manager with over 9 years of experience in retail operations. Known for low shrink rates and exceptional team performance, leveraging strong training and mentoring skills to elevate store operations and achieve district sales goals.
*Scheduling and running a store with up to 10+ employees
*Keeping my store staffed and making sure managers know how to set up interviews as well as conduct when I am not in
*Turned store from B volume to A volume
*Low shrink 3 times in a row under 1%
*Led our team to achieve highest in-store online orders in our districtt
*Highest ADT in district over $53 consistently
*Ran inventory for the last 9 years and trained new store managers on how to run and set up for inventory
*Ran A volume store as well as a new D volume store until hired a Store Manager
*Helps district in training weekly and keeping stores up to date on what is new and needs attention during conference calls.
*MAO PRO which is our new POS registers and was designated to train and help our district with any issues that arise as well as helping navigate through the system as well.
*Helped delegate managers as well as associates on training with visuals and daily operations to make sure everyone had knowledge all around with store operations.
*Built/Maintained client relationships
*Sold office/janitorial supplies
*Grew business in area I was assigned while working with supervisors on maintaining business
*Kept up with making sure customers were always satisfied with what they ordered and made sure they knew of new products out that would help save money
Assisted the store manager in recruiting and hiring sales associates as needed.
*Helped store achieve WTD, MTD and YTD goals
*Worked with team to understand KPIs and reach goals
*Kept up with Visuals while store manager was out and trained new hires on visuals as well
*Worked all floorsets and Inventory every year.
Provided great customer service and established a loyal customer base during the transition from the Lewisville location to the Grapevine.
*Worked closely with Store Manager to make sure KPIs were consistent
as well as all sales from daily, weekly, monthly and yearly
*Helped with Visuals from daily to weekly to monthly depending on what is needed as well as refreshing what is being sold often
*Helped work at Grapevine location when they were short staffed and needed help
*Moved to Grapevine to a higher volume store for a year