Sarah Braniella
Hollywood
Summary
Experienced team leader with a proven track record in animal care and grooming services. Fosters a collaborative environment, ensuring all team members work efficiently to deliver exceptional customer experiences and uphold animal welfare standards. Experienced with multiple species of animals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Scenttech/Lead Scenttech/Trimmer in Training
Scenthound
Pembroke Pines
11.2024 - Current
- Bathing, teeth brushing, nail trimming, combing, and ear cleaning for dogs, among other services.
- Made sure all pets were handled with care, and all services were done correctly to maintain memberships.
- Groomed dogs with care using professional tools and equipment.
- Worked effectively to make sure all back of house team members were on track as leader
Zookeeper
HL's Menagerie
Southwest Ranches
12.2023 - 03.2024
- Animal care, including, but not limited to, various species of birds, lemurs, monkeys, kangaroos, kinkajous, muntjacs, porcupines, cattle, genets, owls, tortoises, and iguanas.
- Keeping enclosures clean and up to standards. Preparing multiple different meals, and understanding complex diets.
- Learning to work with various animals, and understanding individual behaviors. Working under any weather conditions.
Sales Associate/Bather
Pet Supermarket
Miramar
01.2023 - 03.2024
- Animal care, including, but not limited to, reptiles, fish, birds, cats, and small animals. Daily tasks of deep cleaning or spot cleaning habitats.
- Gained product knowledge and what suits each animal best to provide customers with the best possible solutions.
- Working on shipments of items and carrying up to 80 pounds of weight. Stocking shelves up to company standards.
- Running the salon up to company standards, and maintaining a clean space. Scheduling multiple appointments and following up with clients.
- Bathing, nail clipping, ear cleaning, teeth brushing, among other services for dogs and cats. Certain services for ferrets, guinea pigs, and rabbits.
- Marketing and promoting services, along with running company tests in different locations.
FOH Team Member
Bolay
Miami Lakes
01.2021 - 11.2022
- Finding resolutions that maintain customer satisfaction while maintaining a positive attitude.
- Processed guest payments and transactions with both cash and card.
- Supported team members and offered assistance, especially in times of high stress, in a fast-paced environment.
Education
Associate of Science - Chemistry
Miami Dade College
Miami, FLSkills
- Animal care
- Team leadership
- Time management
- Customer service
- Adaptability
- Multitasking
Languages
English
Native/ Bilingual
Spanish
Professional
Certification
Driver's License
Affiliations
Animal hospice care for dogs and cats
Timeline
Scenttech/Lead Scenttech/Trimmer in Training
Scenthound
11.2024 - Current
Zookeeper
HL's Menagerie
12.2023 - 03.2024
Sales Associate/Bather
Pet Supermarket
01.2023 - 03.2024
FOH Team Member
Bolay
01.2021 - 11.2022
Associate of Science - Chemistry
Miami Dade College