Sarah Brennan
Peoria,AZ
Summary
Determined sales consultant with success boosting productivity and streamlining procedures for organizations. Focused on overseeing financial, personnel and operational facets. Expertly balanced targets with resources and optimized long-term success. Extensive background and knowledge of the automotive industry with more than 28 years experience. A great understanding of the inner workings of how a car dealership operates from sales and finance to the service drive. I am customer focused and strive to meet or exceed expectations from my clients and company each day. Successful business professional with demonstrated track record consulting. Exceptional program, team and project manager. Skilled at mentoring staff, integrating ideas and customizing approaches to support specific means and goals.
Overview
19
19
years of professional experience
Work History
AAA Car Buying Consultant Team Leader
AAA NCNU/ Centennial Leasing And Sales
Phoenix, AZ
08.2014 - Current
- Sales Consultant of the year 2021, 2022 and 2023!
- I began with a new point of sale and grew to be a consistent top 25 (or better) performer in the company of almost 200 sales people
- Assisting AAA members with buying and selling both new and preowned cars without the need to visit a traditional car dealership
- Mentored junior consultants, fostering professional growth and building strong team dynamics
- Maintain valuable relationships with my members as well as the dealerships to improve sales and efficiency in both plentiful times as well as the current downturn in the automotive industry
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement
- Delivering outstanding service to clients to maintain and extend relationship for future business opportunities
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions
- Enhanced communication among team members, fostering a collaborative and supportive work environment
- Created and developed detailed work plans to meet business priorities and deadlines
- Assisted clients in navigating complex industry challenges, offering expert guidance and strategic recommendations
Account Executive
American Solutions for Business
San Francisco, CA
06.2012 - 07.2014
- Managed, grew and cultivate 50-75 Automotive dealership accounts within my territory, working directly with department managers and company executives to improve customer retention and increase overall production
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently
- Qualified leads, built relationships and executed sales strategies to drive new business
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty
- Built and strengthened relationships with new and existing accounts to drive revenue growth
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for client
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients
- Negotiated contracts successfully, securing favorable terms for both the dealer and their clients
Sales and Marketing Consultant
The Reynolds and Reynolds Co
San Jose, CA
09.2007 - 06.2012
- Sales consultant to more than 100 auto dealerships in Northern California
- Working directly with managers, directors and owners, providing solutions to increase profit and decrease cost while maintaining compliance at both the State and Federal levels
- Creating custom forms and marketing materials to enhance store branding and to promote sales
- Followed up on leads with friendly, knowledgeable support to turn interested parties into paying customers
- Nurtured relationships with decision-makers in various business dealer groups to win new business and increase repeat opportunities
- Exceeded sales targets consistently while maintaining high levels of customer satisfaction throughout the entire process
- Developed persuasive sales presentations that showcased product benefits, leading to increased conversion rates among potential customers
- Mentored junior team members, sharing industry knowledge and best practices to enhance overall team performance in achieving goals
Finance Manager
Penske Automotive: Capitol Honda
San Jose, CA
12.2005 - 09.2007
- As a Finance/Business manager I worked to obtain financing for automotive loans
- My duties consisted of qualifying the buyer by reviewing their credit, deal structure and understanding debt to income ratio
- I also offered additional products and services to customers in order to maximize their purchase, ensure long term relationships and protect their asset
- I worked with lenders directly to understand their programs and secure automotive financing for customers
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy
- Reviewed documentation and identified financial discrepancies where applicable
Education
Bachelor of Arts, Accounting -
California State University Fullerton
Fullerton, CA01.2003
Skills
- Salesperson of the YEAR 2021, 2022 and 2023
- Top 25 sales consultant 5 years in a row
- Accomplished in relationship selling and customer retention
- Process development and Strategic planning
- Training and mentoring
- Data-driven decision-making
- Planning and execution
- Operations Management
- Customer Service Management
- Account management skills
- Self-sufficient and detail-oriented
- Superior customer service
Timeline
AAA Car Buying Consultant Team Leader
AAA NCNU/ Centennial Leasing And Sales
08.2014 - Current
Account Executive
American Solutions for Business
06.2012 - 07.2014
Sales and Marketing Consultant
The Reynolds and Reynolds Co
09.2007 - 06.2012
Finance Manager
Penske Automotive: Capitol Honda
12.2005 - 09.2007
Bachelor of Arts, Accounting -
California State University Fullerton